NDIS Claims Officer

Part Time – 30 hours per week, Monday to Friday preferably

Fixed Term up to 31 October 2027

Castle Hill, NSW

$35-$37 per hour

Are you an experienced NDIS billing and claims professional who thrives on accuracy, compliance, and problem-solving?

Flintwood Disability is seeking a dedicated NDIS Claims Officer to join our Head Office team in Castle Hill. This is a fantastic opportunity for someone with strong NDIS claiming expertise, Microsoft Excel skills including VLOOKUP, XLOOKUP, Pivot Tables and reporting functions along with great customer service skills.

What You’ll Be Doing

• Processing NDIS claims through PRODA and the NDIS Portal
• Managing billing for STA, Day Programs, and Support Coordination
• Preparing and maintaining participant service agreements
• Reconciling accounts and resolving claim discrepancies
• Tracking budgets and funding using advanced Excel functions
• Liaising with participants, support coordinators, and internal teams regarding funding queries

About You

• 1-3 years’ experience in NDIS billing, claims, administration, or finance
• Strong knowledge of NDIS pricing arrangements and claiming requirements
• Proficient Excel skills, including VLOOKUP, XLOOKUP, and Pivot Tables
• Experience with PRODA and NDIS software platforms such as MYP or Nightingale
• Exceptional attention to detail and organisational skills

Why Join Flintwood?

• Competitive pay of $35-$37 per hour
• Salary Packaging benefits – take home more of your income
• Supportive and collaborative team environment
• Convenient Castle Hill location
• Fixed-term opportunity through to31 October 2027

Apply Now

Submit your resume (including your LinkedIn profile) and a brief cover letter outlining your NDIS claims and billing experience.

Applications will be reviewed as it comes in and interviews scheduled accordingly.

Bring in your skills and join a great team in completing a purpose filled job.

Flintwood Disability is an Equal Opportunity Employer and encourages applications from people of diverse backgrounds.