NDIS Claims Officer

NDIS Claims Officer (Part-Time, Fixed Term)

Flintwood Disability | Castle Hill NSW

$35-$37 per hour | 3 Days per Week | Maternity Leave Cover until 31 October 2027

Flintwood Disability is seeking an experienced NDIS Claims Officer to join our team at our Castle Hill Head Office. This part-time role is ideal for someone with strong NDIS billing experience, advanced Excel skills, and a keen eye for detail.

Key Responsibilities

• Process NDIS claims through PRODA/NDIS Portal
• Manage billing for STA, Day Programs, and Support Coordination.
• Create and maintain participant service agreements.
• Reconcile accounts and resolve claim errors or rejections.
• Track budgets and claims using advanced Excel functions.
• Liaise with participants, support coordinators, and internal teams regarding funding queries.

About You

• 1-3 years’ experience in NDIS administration, billing, claims, or finance.
• Strong understanding of NDIS pricing arrangements and claiming requirements.
• Advanced Microsoft Excel skills (VLOOKUP, XLOOKUP, Pivot Tables).
• Experience using PRODA and NDIS software platforms such as MYP or Nightingale.
• Highly organised with excellent attention to detail.

Why Join Us?

• Competitive rate of $35-$37 per hour
• Salary Packaging benefit (Take home more)
• Part-time flexibility (3 days per week)
• Supportive team environment
• Convenient Castle Hill location
• Fixed-term role through to 31 October 2027

Apply now with your resume that would include your linked in profile and a brief cover letter outlining your NDIS claims and billing experience.

Flintwood Disability is an equal opportunity employer and encourages applications from diverse backgrounds.