NDIS Support Coordinator (Coordination of Supports)

Make a meaningful difference alongside children, families and communities

Firstchance is seeking a passionate and experienced Coordinator of Supports to join our collaborative team.

This is an opportunity to work alongside families of children and young people with disability and developmental delay, helping them navigate the NDIS, connect with services, and build the confidence and skills to achieve their goals.

Part-time position available (3 days per week).

About Firstchance

For more than 45 years, Firstchance has supported children, young people and families across Newcastle, Lake Macquarie and Port Stephens.

We are a values-driven not-for-profit organisation committed to inclusion, respect, integrity and partnership. Our team of more than 70 professionals work together to deliver high-quality early childhood intervention, therapy, family support and NDIS services that create lasting outcomes for children and their families.

About the Role

As a Coordinator of Supports, you will work closely with families to help them understand and implement their NDIS plans, connect with appropriate supports, and build their capacity to navigate services with confidence. You will be part of a highly experienced and supportive team that values collaboration, professional growth and family-centred practice.

What You’ll Be Doing

• Supporting participants and families to understand, implement and maximise their NDIS plans
• Connecting families with mainstream, community, informal and funded supports
• Building the confidence and capacity of families to make informed decisions and navigate service systems
• Developing strong relationships with families, community organisations and service providers
• Coordinating services and facilitating collaborative planning around participant goals
• Assisting families during key transitions and periods of change
• Preparing reports and documentation to support plan reviews and ongoing outcomes
• Working within a strengths-based, family-centred framework that recognises each child’s unique strengths and potential

Why Join Firstchance?

• Work within a supportive and collaborative multidisciplinary team
• Learn alongside experienced Support Coordinators, Family Workers and Allied Health professionals
• Flexible working arrangements and autonomy to manage your diary
• Professional development opportunities and dedicated professional development funding
• Reflective supervision and ongoing support
• Attractive salary packaging benefits of up to $15,900 per year
• Employee wellbeing program available 24/7 for you and your family
• Laptop provided
• Be part of an organisation that genuinely values relationships, inclusion and community impact

What We’re Looking For

You will bring:

• Qualifications and/or demonstrated experience in NDIS, disability, community services or a related field
• Knowledge of the NDIS and community support systems
• Strong communication, relationship-building and advocacy skills
• A commitment to family-centred, strengths-based practice
• The ability to work both independently and collaboratively within a team environment

Essential Requirements

• Working With Children Check
• NDIS Worker Check
• Current driver’s licence
• Access to a reliable, comprehensively insured vehicle
• Current First Aid Certificate (or willingness to obtain)

Location

Based at our Mayfield office, with travel across Newcastle, Lake Macquarie and Port Stephens to support children, young people and families in their natural environments and local communities.

Questions?

For a confidential discussion or further information, please contact Reception on (02) 4910 3130 or email reception@firstchance.org.au.