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AI Job Summary
- 1–3 years payroll processing experience, including accurate hours, overtime, penalty rates, allowances and leave under R
- Experience processing weekly payroll via Tanda and/or Employment Hero, including STP, super, payroll tax & workers comp
- Manage leave types and process termination payments (final pay, ETPs) and system offboarding
Role Type
Anywhere • Permanent • Full-time • Associate
Description
Payroll, HR and Operations Coordinator
Remote | Philippines | Full-time | Franquette Group (Australia)
Evollve HR Consulting is partnering with our client, Franquette Crêperie and Lucette Bistro — two restaurants located in Bowral, New South Wales — to find a Payroll, HR & Operations Coordinator based in the Philippines.
This remote, full-time role brings together payroll processing, visa sponsorship and apprenticeship compliance, and general operations support.
About the Group
“La bonne franquette” — a simple, friendly meal and an informal get-together. That’s the feeling behind our venues, and the feeling we want for whoever joins us in this role.
Franquette Group is home to Franquette Crêperie and Lucette Bistro, our newest French eatery in the Southern Highlands. With expansion planned for later this year, we’re looking for a Payroll, HR & Operations Coordinator to keep our people and payroll operations running smoothly.
Key Responsibilities
Payroll (approx. 40%)
- Process weekly payroll across the group (currently Tanda, transitioning to Employment Hero in September 2026)
- Ensure accurate calculation of ordinary hours, overtime, penalty rates, allowances and leave entitlements under the Restaurant Industry Award
- Reconcile rostering and time-and-attendance data (timesheets) against approved hours before processing
- Process leave (annual, personal and other leave types) and manage termination payments (final pay calculations, ETPs) and system offboarding
- Lodge Single Touch Payroll (STP) reports each pay run, process weekly superannuation contributions, and assist with payroll tax, workers compensation declarations and end-of-year finalisation
- Respond to staff queries about pay, leave balances and entitlements professionally and promptly
- Complete weekly and annualised reconciliations and payroll cost reporting
HR (approx. 20%)
- Liaise with our registered migration agent on sponsored employee matters, tracking and maintaining compliance
- Maintain a visa sponsorship tracker (visa expiry dates, nomination conditions, work rights re-checks) and flag upcoming actions
- Coordinate document requests between staff, the business and the migration agent for new nominations or visa renewals
- Coordinate apprenticeship documentation and records, including document requests and support
General Operations (approx. 40%)
- Reporting:
- Support general reporting — keeping venue managers on task with weekly reports, assisting with monthly and year-on-year reporting
- Prepare and distribute executive-level reports
- Prepare and distribute the weekly Reservations and Events Report
- Marketing:
- Respond to Google reviews
- Update menu documents (Canva) and the website (Squarespace), including for special events
- Manage Google Drive document filing and organisation
- Manage monthly account invoicing as directed — tracking monthly spend and preparing invoices at month-end.
- Provide general executive support to the Directors, assisting with ad hoc administrative and operational tasks as required
What You’ll Bring
Essential
- 1–3 years’ payroll processing experience
- Solid Excel skills (Pivot Tables, VLOOKUP, basic formulas)
- Strong numeracy and an eye for detail
- Able to manage competing deadlines and stay calm under pressure
- Discreet and professional when handling confidential information
- Clear written and verbal English communication skills
Highly Regarded
- Experience within hospitality, retail or another multi-site environment
- Hands-on experience with Employment Hero strongly preferred
- Working knowledge of the Restaurant Industry Award 2020 (or willingness to learn quickly)
- Qualifications in accounting and bookkeeping, or progress toward a relevant qualification
- Experience with visa sponsorship compliance and/or apprenticeship administration
- Familiarity with Canva and Squarespace
Why Join Us?
- Stable, long-term role — not freelance or task-based
- Exposure to comprehensive Australian payroll, compliance and finance systems
- Clear expectations, structured workflows and strong leadership support
- A varied role spanning multiple functions
Salary & Employment
- Competitive Philippines-based salary, aligned to Payroll / AP Specialist benchmarks
- Full-time, remote role
- Long-term opportunity
If this sounds like the role for you, we’d love for you to apply!
Company Overview
Evollve is Australia’s first People Infrastructure Engine: a full-stack people operating system built to make scaling simple, safe and commercially powerful. From first hire to enterprise exit, Evollve designs and embeds the people architecture that runs behind high-growth businesses. We help scaling organisations manage everything from workforce structure, compliance, HR systems and leadership cadence, through to performance frameworks, automation and risk governance — all engineered behind the scenes to protect margin, unlock capacity and increase enterprise value. And for founders, executives and leadership teams, Evollve becomes their people growth engine — closing Fair Work risk, automating compliance, simplifying complexity, and building scalable leadership systems that allow the business to grow without burning out, bleeding profit or carrying invisible people risk. Evollve doesn’t “do HR.” We build the operating system that lets your business scale like an enterprise — before you look like one.
