Marketing Operations Lead

Richmond, Victoria 3121, Australia • Full-time
AI Job Summary
  • Experience in marketing operations, campaign delivery or marketing management, executing creative ideas.
  • Own and manage a single marketing calendar with clear priorities and timelines for stakeholders.
  • Lead campaign readiness covering pricing, links, tracking, approvals and go-live execution.

Role Type

Permanent • Full-time • Mid-level Senior

Description

If you love turning ideas into action, data into decisions and marketing chaos into a plan, we should talk.

Big ideas are great. Big ideas that actually happen are better.

We make a lot of coffee.

Lots of brands. Two countries. Plenty of ideas. Quite a few opinions.

We need someone who can turn all of that into a plan .

You’ll be the Creative Director’s right hand, turning ambitious ideas into campaigns that launch on time, on budget and without someone discovering a broken link 11 minutes after go-live.

Creative brain welcome. Operator brain essential.

What you’ll actually do

  • Make things happen. Take campaigns from “great idea” to “it’s live” and then work out if they actually worked.
  • Own the plan. One marketing calendar. Clear priorities. Everyone knowing what’s happening and when.
  • Be the pre-launch lead. Pricing, links, tracking, approvals. All good? Hit the button.
  • Make numbers useful. Dig into campaigns, customers, ecommerce and channels. Find the interesting bits and tell us what we should do next.
  • Wrangle launches. Bring Brand, Content, Ecommerce, Sales and Ops together around one plan.
  • Build a better marketing machine. Better briefs. Better tracking. Better reporting.

You’ll love this job if:

  • You like creativity AND spreadsheets.
  • You can look at a dashboard and find the “so what?”
  • You understand that marketing ultimately needs to help sell more stuff.
  • You can tell a senior stakeholder “not right now” without ruining their afternoon.
  • And you’re organised enough to keep creative people moving without dampening the creativity.
  • You’ll bring solid experience in marketing operations, campaign delivery or marketing management. Multi-brand, FMCG, retail or hospitality experience is a big plus.
  • Australia + New Zealand expierence? Even better.
  • There are no direct reports. This isn’t about building an empire. It’s about connecting the dots, clearing roadblocks and making a talented marketing team even more effective.

Come help us make a lot of coffee famous.

Company Overview

At Minor DKL Food Group, we combine global operational excellence with a passion for innovation and community. Whether you’re interested in franchised restaurant operations or the creative, purpose-driven world of specialty coffee, we offer diverse roles that empower you to grow and make a positive impact. If you want to further your hospitality career at The Coffee Club—or explore the sustainable, artisanal realm of specialty coffee with Nomad Coffee Group, our proudly B Corp certified specialty coffee arm—there’s a place for you here. Discover a career where every cup, every service, and every experience contributes to our shared success. Join us and be part of a team that’s driving change in the world of coffee and hospitality.