Restaurant Manager – ROAK Penola

Casual position with the opportunity to progress to full-time

The Royal Oak Penola, better known as ROAK, is looking for an experienced and hands-on Restaurant Manager to join our team.

This position is ideal for a hospitality leader who enjoys being on the floor, supporting their team and creating memorable guest experiences. The role will commence on a casual basis, with the opportunity to progress into full-time employment for the right person.

About ROAK

Located on the main street of Penola in the heart of the Coonawarra wine region, ROAK is a historic country pub known for its warm hospitality, award-winning dining and relaxed atmosphere.

Our seasonal menus showcase quality local produce, complemented by a strong selection of Coonawarra and South Australian wines. With a welcoming bistro, beer garden, accommodation and a strong connection to the local community, ROAK offers an authentic regional hospitality experience.

The Role

Working closely with the Venue Manager, you will oversee restaurant operations and ensure every service runs smoothly.

Your responsibilities will include:

• Leading restaurant service and delivering consistently high standards of hospitality;
• Supervising, supporting and training front-of-house employees;
• Creating a welcoming and positive experience for every guest;
• Coordinating reservations, table allocations and daily service requirements;
• Responding to customer feedback and resolving concerns professionally;
• Maintaining presentation, cleanliness and service standards throughout the venue;
• Assisting with stock control, ordering and minimising wastage;
• Supporting functions, events and busy trade periods;
• Ensuring compliance with responsible service, food safety and workplace safety requirements; and
• Working collaboratively with the kitchen and wider venue team.

About You

To succeed in this role, you will have:

• Previous experience as a Restaurant Manager, Supervisor or senior hospitality team member;
• Strong leadership and communication skills;
• A genuine passion for hospitality, food and customer service;
• The confidence to lead a team during busy service periods;
• Strong organisational, problem-solving and time-management skills;
• A current RSA certificate;
• Flexibility to work evenings, weekends and public holidays; and
• A positive, practical and hands-on approach.

Gaming experience and current gaming qualifications would be a welcome bonus; however, they are not essential for this role.

Start Your Duxton Journey – What We Offer

This is an excellent opportunity to join a hospitality group committed to the long-term success of its employees and venues.

You’ll enjoy:

• A casual position with the opportunity to progress to full-time;
• Exclusive family and friends discounts;
• A supportive environment where you can develop your hospitality leadership career;
• The chance to play an important role within an established regional venue; and
• The opportunity to join one of South Australia’s fastest-growing pub groups, with venues across metropolitan and regional South Australia.

If you’re an experienced hospitality leader who loves great service, strong teams and country hospitality, we’d love to hear from you.

We thank all applicants for their time and interest. Only shortlisted candidates will be contacted.