Quality Control Officer – Smash Repairs

ABOUT THE ROLE

As part of our team in Dandenong, you’ll be responsible for the accurate and comprehensive quotation of damaged vehicles, and multiple checks throughout the repair process and final inspection to meet expected delivery timeframes.

PERKS ON OFFER

• ‘ME’Day: A paid day off on your birthday so you can celebrate however you’d like!
• Wellbeing Program: We care about your wellbeing. You and your immediate family can access our Employee Assistance Program (EAP) for free, confidential counselling and support whenever you need it
• Reward and Recognition: Enjoy site-run incentives like BBQs, team events, and company-wide recognition programs
• Discounts: Enjoy discounts on insurance and a variety of handy household items.
• Everyday Savings: Save on everyday expenses with access to discounted movie vouchers, retail gift cards, petrol and grocery gift cards, and more!
• Training: We provide training with I-CAR and other providers to upskill our teams and ensure they’re equipped with the latest knowledge of our industry.
• Career Development: As we are growing at a rapid rate and promote from within, opportunities for career progression are plentiful
• Equal Opportunity: Drive Group is an equal opportunity employer. Joining our team means joining a company that prioritises the health, safety and wellbeing of its people and fosters a culture of respect, inclusivity, and safety.

KEY RESPONSIBILITIES

• Quotation of vehicles in accordance with Work Provider Requirements
• Conduct QA inspections to ensure quality repair meets customer expectations
• Perform final inspections on all vehicles ensuring all repairs are carried out to manufactures specifications and warranty provisions.
• Carry out road tests and sensor tests where required
• Assess body shell complaints under consideration of the manufacturer’s specifications and warranty provisions

ABOUT YOU

• Previous experience in a similar role in the Automotive Industry is highly desirable.
• Attention to detail, provide a high level of customer service, communication, and interpersonal skills being able to deal professionally with insurers, customers, and team members.
• Ability to work in a busy environment and achieve service outcomes.
• Appropriate Australian Working Rights.
• Valid Driver’s Licence

Even if you don’t tick every box apply today as we value applicants from diverse perspectives. Make the change today, apply now!

Alternatively, you can email your resume and details to people@drivegroupcorp.com.au and a member of our team will be in touch soon for a confidential discussion at a time that suits.