Fitness Manager

Dandenong, Victoria 3175, Australia • Full-time
AI Job Summary
  • Minimum Certificate IV in Fitness; Diploma or degree in Exercise Science or related field highly regarded.
  • Proven track record achieving personal training sales and KPI targets.
  • Current CPR & First Aid certificate.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

About the Organisation

Derrimut 24:7 Gyms is one of the fastest-growing and most recognised fitness brands in the Southern Hemisphere, offering a comprehensive fitness experience under one roof. Our facilities feature premium exercise equipment, supplement and gym gear superstores, high-protein meal packs. Selected locations offer extensive group fitness classes, ladies-only training areas, and a network of personal trainers dedicated to member success.

About the Role

We are currently seeking an enthusiastic and results-driven Fitness Manager to lead our fitness team and oversee the delivery of all fitness services within the club. This role is responsible for recruiting, training, developing and managing Personal Trainers and Group Fitness Instructors, driving personal training and membership revenue, and maintaining high standards across the gym floor and equipment. The successful candidate will foster a safe, motivating and results-focused environment where members feel supported in achieving their fitness goals. By building a high-performing team and promoting a strong fitness culture, the Fitness Manager will play a key role in enhancing member experience, improving retention, driving club growth and supporting Derrimut’s commitment to making fitness accessible to everyone.

Our facilities operate in a 24/7 environment, and flexibility to work varied hours (24/7), including weekends and public holidays, is essential.

Key Responsibilities

Your responsibilities will include, but are not limited to:

Team Leadership & Development:

  • Recruit, induct, train and manage personal trainers, group fitness instructors and floor staff.
  • Set clear performance expectations, conduct regular one-on-ones and performance reviews, and address underperformance promptly.
  • Plan and deliver ongoing training and professional development for the fitness team, including CEC opportunities.
  • Prepare and manage staff rosters to ensure adequate floor coverage during peak and off-peak periods.

 

Fitness Programming & Member Experience:

  • Oversee the design and delivery of personal training, small group training and group fitness timetables that meet member needs.
  • Ensure new members receive quality inductions and program reviews, and use member feedback to continuously improve the experience.

 

Sales & Business Performance:

  • Drive personal training, membership and supplement sales to achieve club revenue and KPI targets.
  • Develop and implement challenges, events and promotions to increase member engagement and retention.

 

Reporting & Administration:

  • Track and report on fitness team performance, sales results, class attendance and member retention metrics.
  • Maintain accurate staff records, including qualifications, industry registrations, and First Aid and CPR certificates.
  • Manage the fitness department budget and monitor expenditure.

 

Health, Safety & Compliance:

  • Ensure all fitness services comply with workplace health and safety requirements, industry standards and company policies.
  • Oversee regular inspection, cleaning and maintenance of gym equipment, and coordinate repairs with relevant contractors.
  • Manage incident and hazard reporting, and ensure emergency procedures are understood and followed by all staff.

 

Club Operations:

  • Work closely with the Club Manager and front-of-house team to support smooth day-to-day club operations, and act as a role model on the gym floor.

About You:

  • Certificate IV in Fitness (minimum); a Diploma or degree in Exercise Science or a related field is highly regarded.
  • Minimum 2–3 years’ experience in the fitness industry, including at least 1 year in a leadership or supervisory role.
  • Proven track record in achieving personal training sales and KPI targets.
  • Proficient in Microsoft Office Suite and gym management/CRM software
  • Strong leadership skills with the ability to motivate, coach and develop a team.
  • Excellent customer service and relationship-building skills.
  • Strong written and verbal communication skills.
  • Sales-driven, results-focused and commercially minded.
  • Strong organisational and time-management skills with the ability to multitask effectively.
  • Strong problem-solving abilities and proactive attitude.
  • Current CPR & First Aid certificate.
  • Availability to work flexible hours, including early mornings, evenings and weekends.

What We Offer

  • Competitive salary + superannuation.
  • Ongoing training and development in people management, leadership, and operational excellence.
  • Opportunities to grow within a supportive, dynamic, and high-performing team environment.
  • Complimentary all-access gym membership.

How to Apply

If this opportunity sounds like the right fit for you, click Apply today.

Only shortlisted applicants will be contacted.

Commitment to Diversity:

Derrimut 247 Gym values diversity and we promote a workplace that actively seeks to include, welcome and value unique contributions.