Retail Assistant

Summary:

We are seeking a dedicated Retail Assistant to join our team in Chatswood, New South Wales. This permanent, full-time position is essential for delivering exceptional customer service and maintaining the high standards of our retail environment. The Retail Assistant will play a crucial role in enhancing the shopping experience, ensuring customer satisfaction, and contributing to the overall success of our store.

Responsibilities:

• Provide outstanding customer service by assisting customers with their inquiries and purchases.
• Maintain a clean and organised store environment, ensuring products are well-displayed and stocked.
• Process transactions accurately and efficiently at the point of sale.
• Assist in inventory management, including stock replenishment and conducting stocktakes.
• Collaborate with team members to achieve sales targets and promote store initiatives.
• Handle customer complaints and feedback professionally, ensuring a positive resolution.
• Stay informed about product knowledge and promotions to effectively assist customers.

Qualifications:

• Previous experience in a retail environment, preferably in a line management role.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and independently.
• Basic mathematical skills for handling transactions.
• A customer-focused attitude with a passion for retail.
• Flexibility to work varied hours, including weekends and public holidays.