About Us
Crawfords is a privately owned and operated intermodal transportation and logistics company with operations across road, rail, port logistics and warehousing. With strategically located depots across Eastern Australia, we are committed to delivering safe, reliable and customer-focused transport solutions while continuing to invest in our people and operations.
About the Role
We are seeking an experienced and motivated Rail Coordinator to join our Operations team based at our Sandgate depot.
Reporting to the Operations Team Leader, you will play a critical role in coordinating daily rail freight operations across our national network. Working in a fast-paced 24/7 operational environment, you will ensure freight movements are planned and executed safely, efficiently and in accordance with customer requirements and operational priorities.
This is a hands-on operational role requiring excellent planning, communication and problem-solving skills, with a strong focus on customer service and continuous improvement.
Key Responsibilities
- Coordinate daily rail freight scheduling, allocation and operational planning to ensure safe, efficient and reliable service delivery.
- Monitor rail operations, fleet utilisation, train movements and vessel receivals, implementing recovery plans to optimise network performance and meet customer requirements.
- Build strong relationships with customers, rail operators, transport providers and internal stakeholders.
- Maintain accurate operational records, freight management systems and reporting, while investigating incidents, resolving operational issues and communicating timely updates to stakeholders.
About You
To be successful in this role, you will have:
- Previous experience in rail operations, transport scheduling, logistics coordination or freight allocation.
- Strong planning, scheduling and organisational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and stakeholder management skills with a customer-focused approach.
- High attention to detail and experience maintaining accurate operational records and reporting.
- Flexibility to participate in an after-hours and weekend roster.
How to Apply:
Please submit your application by using the Apply For This Job tab below. All applications must be accompanied by a resume.
Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Only shortlisted candidates will be contacted. Recruitment agencies need not apply.
