Administration Officer

Support Services – Administration • Nuriootpa, South Australia 5355, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Associate

Pay Rate

$36 AUD – $37.33 AUD (Hour)

Description

Administration Officer – Nuriootpa

Country Home Services – SA | Full-Time

Join Our Team as an Administration Officer

About Us 

Country Home Services, a not-for-profit organisation, has been delivering person-centred home care services for over 35 years across the Yorke Peninsula, Clare Valley, Barossa Valley, Adelaide Plains, and the Mid and Lower North.

About the Role 

Country Home Services is seeking an experienced and reliable person to join our administration team on a full-time basis, located in Nuriootpa.

As the first point of contact for clients, families, staff and visitors, you’ll play a key role in keeping our office running smoothly. You’ll provide administrative support across the organisation and bring the experience to manage your own workload with confidence.

Responsibilities:

  • Provide front-of-house reception, welcoming visitors and directing them to the appropriate person
  • Answer, screen and direct incoming phone calls to the right team or staff member
  • Respond to client and family enquiries, providing information and resolving queries where possible or referring them on as needed
  • Maintain accurate client and staff records, including data entry and document management
  • Process mail and deliveries, and manage stationery, supplies and office upkeep
  • Keep the reception area tidy and presentable, with forms and brochures stocked
  • Perform other administrative duties as required

To be successful in this role you will have the following:

  • Previous experience in an administration, reception or customer service role
  • Excellent communication and interpersonal skills, both verbally and in writing
  • Highly organised, with a keen eye for detail and strong time management and priority-setting skills
  • Proficient with Microsoft Office (Outlook, Word, Excel) and confident learning new systems
  • Able to handle sensitive and confidential information with discretion
  • Able to work cooperatively in a team and autonomously with little supervision
  • Able to work in a values-driven organisation
  • Ability to multi-task
  • Experience in aged care, community services or healthcare (desirable)
  • Experience with client accounts (desirable)

Requirements:

  • A current National Police Certificate, or willingness to obtain one prior to commencement

Benefits:

  • Salary packaging and not-for-profit packaging options up to $18,550 per annum
  • An opportunity to make a meaningful impact in your community
  • Professional development opportunities
  • EAP support

Apply today and help us create a safer and more compliant support service for older Australians living at home.

Country Home Services is committed to a diverse and inclusive culture of opportunity. We encourage expressions of interest from people of diverse backgrounds.