Maintenance Services Team Leader

About CEHL

Common Equity Housing Ltd (CEHL) is Australia’s largest co‑operative housing provider. Our purpose led, community-based housing model delivers lasting social impact by putting people at the centre of everything we do. For more than 40 years, we’ve provided safe, secure and affordable housing across Victoria. We manage over 2,000 homes and work in partnership with more than 80 housing co‑operatives, supporting around 5,000 co‑op members and CEHL direct renters.

The opportunity

We’re seeking an experienced and motivated Maintenance Services Team Leader to join CEHL and build a meaningful career with a stable, respected registered housing provider.

You’ll be part of a collaborative and supportive team, working closely with CEHL teams to support the delivery of an innovative, renter‑centred housing model that genuinely puts people first.

Why work with us

CEHL offers excellent working conditions and benefits, including:

• Generous salary packaging, including meals and entertainment allowance
• Six additional days of paid leave
• Hybrid working arrangements
• 17.5% annual leave loading
• Access to our Employee Assistance Program
• Modern Carlton office close to Lygon Street cafés and local parks.

If you value purpose led work, integrity and collaboration, CEHL is a place where you can do work that matters.

About the role

As Maintenance Services Team Leader, you will lead the effective delivery of CEHL’s property maintenance programs, including responsive, planned, and preventative works. You will ensure that CEHL-owned and managed housing assets are maintained to the required standards of safety, quality, and compliance, while supporting cooperative housing principles and positive renter experiences. You will provide leadership, coordination, and technical oversight to the maintenance team and contractors, ensuring value-for-money outcomes, effective service delivery, and compliance with relevant legislation, regulations, and CEHL policies.

About you

You are an experienced maintenance or property management professional with a strong background in the delivery of property maintenance services, contractor management and proactive service delivery. You bring strong leadership skills, sound judgement, and a commitment to delivering safe, compliant and high-quality maintenance services that support positive renter outcomes.

To be successful in this role, you will have:

• Experience leading, coordinating or supervising a residential maintenance, property services or facilities team, preferably in community housing or a related sector.
• Strong people leadership, coaching, work allocation and performance management skills, including the ability to lift capability, behaviours and accountability.
• Strong knowledge of responsive, planned and cyclical maintenance delivery, including service levels, follow-up, reporting and work order closure.
• Sound working knowledge of the Residential Tenancies Act, occupational health and safety legislation, privacy legislation and maintenance reporting requirements.
• Experience managing complex maintenance matters, escalations, complaints, contractor issues, cost variations and delegated authority requirements.
• Strong reporting, budget monitoring, analytical judgement and system discipline, with the ability to translate maintenance data into practical actions.
• Excellent communication and stakeholder management skills, with a collaborative and respectful approach.

If this sounds like you, and you’re looking to join a purpose driven organisation dedicated to providing long-term, secure and affordable housing to communities across Victoria, please apply now with your CV and a Cover Letter outlining you interest in the role and why you would like to join our team. Please note that shortlisting will commence as applications are received.

All applicants must have the right to work in Australia and will be required to undertake a Police Check. A Working with Children Check is also a requirement of this role.

CEHL is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We welcome applications from people of all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with disabilities, LGBTQIA+ communities, and people of all ages.

We ensure fair and equitable treatment throughout the recruitment process and encourage candidates to let us know if any adjustments are needed to support full participation.

Due to the inherent requirements of this role, applicants must not have a current tenancy relationship with the organisation.

You will be notified of the outcome of your application within 4 weeks.