Cohort Staffing is a dedicated staffing agency committed to connecting skilled professionals with care providers. With extensive experience in the disability and homecare sectors, we have a thorough understanding of the unique staffing challenges faced by both organisations and job seekers in these industries. We provide rewarding and reliable employment opportunities, empowering you to make a meaningful difference in the lives of those you support.

We are looking for an experienced In-Home Complex Care Coordinator to join our team and take a lead role in coordinating high-quality, person-centred supports for participants with complex care needs. This is a hands-on coordination role suited to someone with strong experience in complex disability support, NDIS requirements and the coordination of safe, high-quality care.

What You’ll Do

• Coordinate and oversee in-home complex care supports, ensuring services are safe, consistent and aligned with participant needs
• Work closely with participants, families, support workers, nurses, allied health professionals and other stakeholders
• Develop and maintain strong participant relationships and ensure support plans are followed
• Monitor participant health, wellbeing, risks and changes in support needs
• Provide guidance and support to care teams working with participants with complex needs
• Ensure participant documentation, progress notes, care plans and other records are accurate and maintained
• Identify and respond to risks, incidents and changes in participant circumstances
• Work with senior management to identify service improvements and manage emerging issues
• Ensure compliance with NDIS Practice Standards, organisational policies and relevant legislation

What You’ll Bring

• Minimum 3 years’ experience in complex care, disability, community health, aged care or a similar care environment
• A nursing qualification and current professional registration is highly preferred, particularly for candidates with experience in complex health care, clinical risk management or high-needs disability support
• Strong experience coordinating supports for people with complex health or disability needs
• Strong understanding of the NDIS and relevant quality and safeguarding requirements
• Excellent communication, documentation and stakeholder management skills
• Ability to work independently, prioritise competing demands and make sound decisions
• A practical, participant-focused approach and strong attention to detail

Requirements & Checks

• Minimum 3 years’ relevant experience

Minimum Certificate IV qualification in Disability, Community Services or a related field. A nursing qualification with current professional registration is highly preferred.

• Current NDIS Worker Screening Check
• Current Working With Children Check
• Current driver’s licence and access to a reliable vehicle
• Right to work in Australia

Why Join Us

• Take a key role in supporting people with complex care needs to live safely and independently
• Have a direct impact on participant outcomes and quality of support
• Be supported by a senior leadership team
• Contribute to service improvement and the development of complex care services

Apply Now

If you have strong complex care experience, understand the NDIS environment and are looking for a role where your clinical knowledge and coordination skills can make a real difference, we would like to hear from you.

Please submit your resume and a cover letter outlining your relevant experience.

We are committed to child safety. This role requires compliance with child safety policies and completion of pre-employment checks, including Working With Children Checks.