Senior Campaigns and Policy Advisor

Sick of big companies ripping people off, selling shonky products and giving people the run-around when they need help? Do you have an eye for policy and can spot where laws are failing people? Do you have a knack for campaigning for real change and want to make a difference for Australian consumers? We are looking for a Senior Campaigns and Policy Advisor to join CHOICE.

About you

You can pull apart a piece of legislation, spot the gap that’s leaving consumers worse off, and build a campaign that gets consumers and decision makers paying attention. You write with clarity and purpose, whether that’s drafting a submission to a parliamentary inquiry or writing a supporter email to gather thousands of people to sign a petition. 

You’re politically astute and know how to build relationships with external stakeholders, balancing the push for a quick win with the long game of lasting influence. You’re proactive, spotting emerging issues before they hit the headlines. When the agenda shifts, you adapt and reprioritise and get a sprint campaign out the door.

We are looking for someone who has:

• Clear, persuasive written and verbal communication skills, with a talent for inspiring people to take action, making a compelling case to decision makers, regulators and politicians
• The ability to structure a logical argument in plain language, adapting your style to suit your audience and different perspectives
• Strong policy and campaign strategy skills, including planning proactively for impact and reacting quickly when opportunities arise
• Knowledge of consumer law and policy issues, and an interest in and thorough understanding of social issues
• Experience developing advocacy campaign strategies and managing projects from idea to outcome
• Sharp analytical skills, with the ability to draw together information from many sources, spot patterns and inconsistencies, and get to the root of a problem
• Internal and external stakeholder engagement experience, including political engagement
• Experience in an NGO and/or public service organisation in a policy or regulatory capacity
• Experience as a media spokesperson, or a willingness to learn
• A strong work ethic

About the role

$103,000 + superannuation + leave loading + benefits | Full time, Permanent | Hybrid working arrangement

Reporting to the Head of Campaigns and Deputy Director (Advocacy), you will work within Consumer Impact to develop, manage and deliver powerful, visible advocacy campaigns that engage consumers and influence policy makers resulting in positive change for consumers. You’ll be a key voice of CHOICE’s advocacy with over 200,000 supporters.

You will also:

• Develop and execute campaign strategies that advance CHOICE’s advocacy objectives and inform content strategies across the organisation
• Provide consumer policy expertise for campaign strategies and content strategies across CHOICE
• Monitor media, legislative and regulatory developments to identify new advocacy opportunities and launch sprint campaigns on new or emerging consumer issues
• Conduct research and analysis to set campaign and advocacy objectives, tactics and timeframes, bringing fresh ideas and innovative approaches to the table
• Provide and support reporting on campaign activities to inform departmental reporting to the Board, executive and to external partners
• Write high-quality policy submissions, reports, media releases and supporter communications that make our solutions appealing to both decision makers and consumers
• Represent CHOICE in meetings and events with policymakers, regulators, businesses and consumer sector allies, and prepare briefs to support senior leaders to do the same
• Build awareness of CHOICE campaigns and advocacy, acting as spokesperson in the media and through social media activity
• Design and run supporter actions such as petitions, and draft, send and respond to supporter emails
• Collaborate with internal CHOICE teams to deliver campaign outputs on time and on budget

About CHOICE

CHOICE is the leading consumer advocacy group in Australia, providing information and advice free from commercial bias. Founded in 1959, CHOICE continues to fight for consumers and uncover the truth. Our purpose is to work for fair, just and safe markets that meet the needs of Australian consumers, and we’re a not-for-profit, ethical workplace that lives its values of Truth, Help and Impact. We believe a diverse and inclusive workplace creates a positive working environment for all employees that helps us better represent Australian consumers. We’re committed to accessibility and flexibility in the workplace and encourage applications from a diverse range of people.

CHOICE Benefits

CHOICE offers a comprehensive suite of benefits to support wellbeing, growth and work-life balance, including flexible working arrangements, additional leave and generous parental leave entitlements, free and confidential Employee Assistance Program (EAP), in-house wellbeing initiatives, pre-tax super contributions and novated leasing, discounts on membership and CHOICE tested products and much more!

CHOICE’s commitment to Diversity, Equity & Inclusion

CHOICE is committed to creating a fair and inclusive hiring environment, welcoming people with diverse backgrounds, and promoting a culture where individuals are valued and respected.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

We are also committed to providing reasonable accommodations throughout the recruitment process. If you have any specific needs, please let us know and we will do our best to accommodate them.

Apply Now:

To apply, follow the prompts to submit your cover letter and resume (or combine them into one document if needed) by Sunday, 1 November 2026. 

For more information on upcoming role opportunities, see our CHOICE Careers page on our CHOICE Website.