CASPA SERVICES LTD – POSITION VACANCY – Casework Assistant – Permanency Support Program
If you are dedicated to making a positive impact in the community by helping people with disabilities, families, children, and young people, join our CASPA PSP Team!
ABOUT THE ROLE
We are seeking a highly organised professional with excellent administrative skills and sound legal knowledge to join our team in this rewarding opportunity.
As a key member of the Permanency Support Programs team, you will provide high-quality administrative support, ensuring the accurate and timely management of client records, documentation, reporting, compliance activities, meeting coordination, and communications. You will play an important role in maintaining efficient operations while ensuring all work is completed in accordance with legislative, organisational, and contractual requirements.
Key Responsibilities:
- Administration, Records and Documentation
- Compliance and Quality Support
- Meeting and Review Coordination
- Communication and Stakeholder Support
- Administration, report writing and compliance responsibilities
- Contribute to a positive work culture
- Compliance with the Workplace Health and Safety Act
Selection Criteria:
Essential
- Demonstrated administration experience in a professional, human services, community services, legal, medical or related environment
- Strong attention to detail and ability to maintain accurate records, reports and correspondence
- Minimum 80 WPM typing speed
- High level written communication skills, including the ability to prepare professional documents and meeting records
- Demonstrated ability to apply established procedures, exercise sound judgement and manage competing priorities within required timeframes
- High computer literacy and familiarity with Microsoft Office software and electronic record management systems
- Understanding of confidentiality, privacy and appropriate handling of sensitive information
- Ability to communicate respectfully and professionally with internal staff and external stakeholders
- Willingness to work within the philosophy, policies and procedures of CASPA
Desired
- Experience working in Out-of-Home Care, Permanency Support Programs, child and family services or a related community services setting
- Experience supporting Out-of-Home Care compliance, audit preparation or quality assurance processes
- Knowledge of OCG compliance expectations, child protection documentation requirements or ISO9001 practice requirements
- Experience supporting meetings, minute taking, action tracking and stakeholder coordination
EMPLOYEE BENEFITS
- We believe taking care of your physical health is important. That’s why we offer subsidised memberships at a range of fitness providers and locations to support your wellbeing.
- As a not-for-profit organisation, Part-time and Full-time employees can receive up to $15,900 of their salary tax-free, plus additional benefits through Smart salary’s salary packaging.
- CASPA have a partnership with Summerland Bank through their Priority Partner Program. CASPA employees can assess special banking benefits.
- CASPA has a partnership with Medibank, and all employees can access benefits and discounts through Medibank.
- Comprehensive systems, including a Human Resources Information System and a Central Rostering System.
- 12% Super Guarantee
- Portable Long Service Leave (NSW & QLD)
- Generous Leave Entitlements
- Supervision Sessions and opportunities for Internal Training, Career Growth & Progression
ABOUT THE ORGANISATION
CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types, we are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 650+employees working in communities across Western Australia, New South Wales, Queensland, and the Northern Territory.
If you are looking to join a committed team making a powerful difference in the lives of children and young people, we would love to hear from you. CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply.
We are seeking to employ those who reflect the diversity of our young people to ensure we can support each individual’s needs and wants while aligning with our values
Nationally Coordinated Criminal History Checks and a valid driver’s licence are requirements for employment at CASPA. Working with Children checks will be required for frontline roles in direct contact with Young People, and an NDIS Workers Screening Check will be required for specified NDIS roles.
HOW TO APPLY
Please submit your application via the CASPA Careers Website or the SEEK Website.
We encourage you to apply ASAP! We reserve the right to close this campaign at any time if we receive a high volume of suitable applications.
Applications will be assessed as received. A comprehensive mandatory Induction and Therapeutic Crisis Intervention training will be provided upon commencement.
Please include a current Resume supported by a Cover Letter outlining your suitability for the role through addressing the specific criteria detailed above.
