Life Now Administration Assistant

About Cancer Council WA

Cancer Council WA is Western Australia’s leading cancer charity, working across every aspect of every cancer. We know that tackling cancer takes all of us. Together, we support families affected by cancer when they need it most, speak out on behalf of the community on cancer issues, empower people to reduce their cancer risk, and find new ways to better detect and treat cancer. With your help, we’re getting closer to a future without cancer. It’s all of us against cancer.

The opportunity

We are seeking an experienced and highly organised Administration Assistant to support the delivery of our Life Now Program, helping people affected by cancer access health, wellbeing and support programs across Western Australia.

This is an exciting opportunity for a switched-on administrator who takes initiative, thrives in a fast-paced environment, and is passionate about delivering exceptional customer service.

Working closely with the Life Now Program Coordinator, you will play a key role in ensuring the smooth and efficient administration of Life Now courses and services. You will be the first point of contact for many participants, facilitators and stakeholders, requiring a professional, friendly and solution-focused approach.

This role will suit someone who enjoys taking ownership of their work, can anticipate needs, and is confident managing competing priorities while maintaining a high level of accuracy and attention to detail.

Based in Subiaco, this position is part time (0.8 FTE, 30 hours per week), fixed term contract until 14 June 2027

What you’ll be doing:

• Provide comprehensive administrative support to the Life Now Program, working closely with the Life Now Program Coordinator.
• Process program registrations, waitlists and participant communications.
• Respond professionally to telephone and email enquiries.
• Maintain accurate records, participant information and attendance data within organisational systems and CRM platforms.
• Update program information across websites, promotional materials and online platforms.
• Organise and maintain electronic files and confidential records.
• Process facilitator and venue invoices in line with program requirements.
• Build positive working relationships with participants, facilitators, venues and internal stakeholders.
• Support the efficient day-to-day operation of the Life Now Program.

About you

You are an experienced administrative professional who enjoys helping others and takes pride in delivering outstanding customer experiences. You are proactive, resourceful and able to work independently while remaining a collaborative team player.

To be successful in this role, you will demonstrate:

Essential Skills and Experience

• Previous experience in an administrative or office support role.
• Excellent customer service skills with a professional and empathetic communication style.
• Strong interpersonal, verbal and written communication skills.
• Proven ability to work autonomously.
• Exceptional organisational and time management skills.
• Strong attention to detail and accurate data entry skills.
• Ability to manage multiple priorities and meet deadlines.
• Intermediate Microsoft Office skills, particularly Outlook, Word and Excel.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A positive and collaborative approach to work.
• Alignment with and commitment to the values of Cancer Council WA.

Desirable

• Experience working within the health, community services or not-for-profit sector.
• Familiarity with CRM systems such as Salesforce.
• Understanding of the support and information needs of people affected by cancer and their carers.

Why work for Cancer Council WA?

• A collaborative and supportive team culture
• Access to flexible work arrangements and personal leave options to support your wellbeing
• Access to career growth opportunities, events, and training
• Access to our Employee Assistance Program for personal or work-related circumstances, assistance with career planning, or working through challenging situations
• Benefits of not-for-profit salary packaging and a meal entertainment card.
• Access to Fitness Passport, giving you affordable entry to gyms and fitness facilities to support your health and wellbeing.

How to apply for this role

If you feel this is the role for you, then click the “Apply” button without delay. Please include your resume and a cover letter clearly outlining how your skills and experience match the key attributes of the role.

Applications close Friday 6 November 2026 and should be addressed to: Community Services Manager

Applicants are encouraged to submit their application as early as possible as Cancer Council WA reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.

For more information about the role or the Position Description please contact careers@cancerwa.asn.au.

We do not accept applications submitted by agencies.

Cancer Council WA promotes and fosters a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTIQ+ and people with disability to apply. So that our People and Culture team can best support your recruitment process, if you have any workplace support or access requirements, we encourage you to advise us at time of application.

We encourage Aboriginal or Torres Strait Islander candidates to apply. Please state on your application if you identify as being Aboriginal or Torres Strait Islander.

Cancer Council WA is a not for profit, equal opportunity employer and operates a smoke and vape- free working environment.