Your Next Opportunity
Campbell
Property Group (CPG), one of Australia’s leading residential construction and
property development companies, is growing. We are looking for an experienced Application
Analyst to join our team at our Norwest Head Office.
A newly created
opportunity, the application analyst is a senior member of the IT Applications
team responsible for the support, administration and continuous improvement of
CPG’s business-critical applications across their full lifecycle.
What you
will do?
The role
extends beyond day-to-day support to take ownership of an assigned application
portfolio, lead the resolution of complex incidents and problems and drive
enhancements, integrations and automation that improve business performance.
The Application Analyst provides technical guidance and mentoring to
Application Support Analysts and partners closely with business stakeholders,
vendors and the wider IT team to ensure applications are reliable, secure and
aligned to business needs.
Your
responsibilities will include but not limited to:
·Working autonomously, exercising sound judgement
on complex application issues and guide others in the team
·Owning the support, configuration and continuous
improvement of an assigned portfolio of business applications
·Determining resolution approaches for complex
incidents and problems, escalating only where genuinely required
·Advising business stakeholders and vendors on
application options, impacts and implementation considerations
You will:
·Provide technical guidance, coaching and quality
review to Application Support Analysts
·Provide senior-level (2nd and 3rd line) support
for enterprise applications, ensuring availability, performance and reliability
·Own assigned applications across their
lifecycle, including configuration, administration, upgrades and
decommissioning
·Maintain and improve application support
processes, procedures and documentation, incorporating security considerations
·Advise on application security, licensing,
upgrades, backups and disaster recovery needs
·Lead diagnosis and resolution of complex
incidents, coordinating stakeholders to restore service within SLAs
·Assess, develop, document and implement changes
through the change control process with minimal disruption
·Plan and coordinate application releases and
deployments across teams, ensuring quality, security and compliance
·Lead testing, quality assurance and post-release
reviews, identifying and resolving issues
·Manage application enhancements and
configuration changes to improve business performance
·Analyse business and application processes to
identify opportunities for improvement, automation and optimisation
·Design and recommend practical solutions and
future-state processes aligned to business objectives
·Translate business requirements into clear
functional specifications to guide solution design and delivery
·Provide subject-matter expertise to projects and
initiatives affecting supported applications
·Maintain user access, permissions and role-based
access controls in line with policy
·Monitor and address application security
vulnerabilities and support audits, risk assessments and compliance reporting
·Maintain data integrity through access controls,
backup and recovery practices
·Provide technical mentoring, knowledge sharing
and quality review to Application Support Analysts, building team capability
About you?
We are looking
for someone with:
·Extensive experience in application support,
systems analysis or a related role, including senior or lead responsibility for
business-critical applications.
·Demonstrated experience owning applications
across their lifecycle (support, configuration, enhancement, upgrade and
integration).
·Proven experience leading complex incident and
problem resolution and coordinating with vendors and technical teams.
·Experience mentoring or providing technical
guidance to junior support analysts.
·Exposure to application integrations, APIs, data
migrations and cloud-based platforms.
·Construction industry or ERP / finance and
project systems experience highly desirable.
·Experience with HubSpot or other cloud based CRM
highly desirable.
·Strong understanding of ITIL service management
principles (incident, problem, change, release and configuration management).
·Solid knowledge of database structures, SQL
queries and reporting tools.
·Understanding of application security,
role-based access control (RBAC) and data privacy / compliance.
·Working knowledge of integrations, APIs,
networking, cloud services and IT infrastructure.
·Familiarity with automation tools and techniques
to streamline application processes.
·Awareness of AI tools and their responsible
application to support and analysis work.
·Analytical and detail-oriented with strong,
structured troubleshooting skills.
·Proactive, resourceful and able to work
autonomously on complex issues.
·Strong communicator, able to translate between
business and technical audiences.
·Calm under pressure, able to manage multiple
priorities and competing demands.
·Collaborative leader who shares knowledge and
lifts the capability of the team.
·Continuous learner with a strong improvement and
automation mindset.
What’s on
offer?
When you join
our team, you’ll be part of a supportive culture that values your wellbeing,
growth, and work-life balance.
We offer:
·Secure undercover parking
·A welcome gift when you start – to make you feel
at home
·Competitive pay and flexible work options
·A focus on your health and wellbeing – with
multiple gym and health insurance discounts
·Great retail deals – including travel,
groceries, and more
·Big savings on home builds, trades, suppliers
and utilities
·Ongoing learning through the CPG Academy, with
mentoring and unlimited training
·Opportunities to give back through our charity
partners
·Generous leave – including parental, volunteer,
reservist and emergency services leave
·Free wellbeing support for you and your family,
including EAP and health coaching
·Annual nutrition and fitness check-ins
·Help with financial planning
·A referral bonus when you bring a friend on
board
About us:
At Campbell
Property Group (CPG), we’re passionate about creating better lifestyles for
Australians through quality homes, communities, and services.
Our businesses
include:
Clarendon Homes
– award-winning, innovative homes across QLD and NSW
Domaine Homes –
affordable, stylish homes designed for modern families
CPG Estates –
developing vibrant, sustainable communities
Loan Market
Elevate – expert financial solutions to support our customers’ property
journeys
With over 40
years in the home building industry, we’ve built a reputation for quality,
integrity, and customer care.
At Campbell Property Group (CPG),
everyone has a home. We are committed to fostering a diverse, inclusive
workplace where everyone feels safe, respected and supported and we are proud
to be an equal opportunity employer.
To be considered for this career
opportunity, please click apply now or email a word formatted copy of your
resume to Domenic Ciofani at dciofani@clarendon.com.au
#ClarendonHomes
#LI-LB1
