Summary:

The Store Manager is responsible for managing and ensuring profitable operations of the retail store. They oversee staff, inventory, sales strategies, and operational policies and procedures to create a positive shopping experience for customers while achieving business goals.

Responsibilities:

• Hire, train, and supervise store staff
• Develop and implement sales strategies
• Monitor and manage store inventory levels
• Create and implement store policies and procedures
• Provide excellent customer service
• Manage store displays and merchandising
• Maintain the store premises
• Analyze sales and other performance metrics
• Provide reports to management
• Reconcile sales and handle cash
• Ensure staff adherence to company policies and standards

Qualifications:

• Bachelor’s degree in business administration, retail management or a related field
• At least 3 years of experience in retail store management
• Demonstrated leadership, coaching and mentoring skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and to multi-task
• Excellent numeracy and analytical skills
• Strong customer-service orientation
• Computer literacy and familiarity with retail technology
• Ability to develop and implement policies and procedures
• Good financial acumen with experience in cash handling and reconciliation
• Availability to work flexible hours when needed
• Knowledge of relevant legislation and regulations governing the retail industry.
• Test 123