Employment OS for your Business

Client Liaison and Scheduling Coordinator

South Melbourne, Victoria 3205, Australia • Full-time
AI Job Summary
  • Experience with rostering and scheduling, preferably in healthcare or related settings.
  • Ability to act as main point of contact for scheduling queries and build relationships.
  • Experience supporting clinician onboarding/offboarding and conducting compliance checks/timesheet validation.

Role Type

Permanent • Full-time • Other

Description

The Company!

Since 2000, Bodycare Workplace Solutions has been a leader in occupational health across Australia and New Zealand, offering tailored injury prevention, OHS consulting, and health assessments.

We’re proud to expand our expertise to the aged care sector, delivering assessments that empower Older Australians to remain in their homes while accessing essential services.

Guided by our core values—Proactivity, Innovation, Integrity, and Communication—we are committed to helping individuals live happier, safer, and injury-free lives in both the workplace and the community.

The Role!

We’re looking for a dedicated and organised Client Liaison & Rostering Officer to join our team and play a vital role in coordinating our assessment services. In this position, you’ll ensure smooth scheduling and resource coverage, support clinicians through their onboarding process, and build strong relationships with both our internal team and external clients. If you have a knack for problem-solving and enjoy working in an ever-changing environment, this role could be a great fit.

Key Responsibilities:

  • Scheduling & Coverage: Coordinate clinician schedules, manage leave requests, and ensure shifts are covered efficiently, while keeping clients informed of any changes.
  • Team Support: Assist with onboarding and offboarding for clinicians, ensuring smooth transitions and supporting operational needs.
  • Compliance & Coordination: Conduct compliance checks, validate timesheets, and coordinate with payroll to ensure accurate compensation.
  • Relationship Building: Serve as the main point of contact for scheduling queries, fostering a supportive relationship with the clinical team.

About You!

  • Experience with Scheduling: Previous experience with rostering in healthcare or related setting is preferred. (Experience with Shiftcare is a bonus!)
  • Independent & Organised: Ability to work autonomously and manage multiple priorities with attention to detail.
  • Problem-Solver: Proactive in identifying and addressing issues and finding process improvements.
  • Excellent Communication Skills: Skilled in clear, professional communication and relationship-building.

Why Join Us? The Exciting Stuff!

  • Become an integral part of a growing, dynamic and passionate team with like-minded individuals
  • Work with purpose, providing services that make a difference to individuals’ lives
  • Well-located near great coffee and lunch spots, including the South Melbourne market
  • Professional Development opportunities
  • Dog-friendly, modern office with beautiful indoor and outdoor break-out zones
  • Regular team events and unique social activities
  • Access to EAP and wellbeing workshops

If you’re passionate about making a difference and eager to bring your energy and creativity to a team that values Proactivity, Innovation, Integrity, and Communication, we want to hear from you! At Bodycare, we support one another, embrace change, and foster an environment where every voice is heard.

Join us and be part of a team that is not only committed to keeping workplaces healthy and safe but also dedicated to empowering people to live HAPPIER, SAFER, and more INJURY FREE lives.

Company Overview

The Occ Health Group’s mandate is to improve the health, safety and wellbeing of employees across all organisations globally. To our core, we believe that all employees (blue and white collar), have the right to come to and leave work injury free every day. Businesses that fall under the umbrella of the Occ Health Group include: Bodycare Workplace Solutions, My Occ Health Record, Bodycare Workplace Solutions New Zealand, Bodycare Work and Healthworks Australia. Together this collective of businesses are able to provide clients globally with end to end industry leading occupational health and data storage solutions.