Operations Support Officer

About us

Over the past 25 years, Bluestone has become a trusted leader in Australian lending, known for delivering flexible, innovative, and straightforward solutions that break the mould of traditional lending. At the heart of everything we do is a commitment to support more Australians achieve their dream of homeownership, because we believe everyone deserves the chance to build their future.

We offer our award-winning lending solutions directly to brokers, allowing them to help their clients; from the self-employed, to those with imperfect credit or seeking niche lending needs. It’s this spirit of constant innovation and relentless customer focus that earnt us the title of 2025 Non-Bank of the Year.

Are you ready to join one of Australia’s fastest growing lenders?

The Role:

The Operations Support Officer role is responsible for providing administrative support to the Lending and Settlements Teams. This role requires a systematic and detail-oriented individual who can work independently and follow established processes.

Responsibilities:

• Provide administrative and operational support across Lending including Underwriting, Commercial, Construction and Settlements functions.
• Assist with collection, verification and management of information required to support lending applications and customer requests.
• Coordinate with internal and external stakeholders, including customers, brokers, builders, valuers, accountants and other service providers as required.
• Support the preparation of policies and procedure documents.
• Perform data entry and maintain accurate records across relevant systems
• Ensure compliance with privacy, IT and company policies and procedures
• Undertake general administrative duties and other tasks as reasonably required to support the team.

Qualifications:

• Experience working in an office environment.
• Highly systematic and detail-oriented with strong organisational skills.
• Reliable and self-motivated, with the ability to manage time effectively and work independently.
• Experience working with confidential information and document handling (desirable).
• Proficiency with Microsoft Excel and Outlook.
• Ability to follow structured procedures with a high level of accuracy.

This is an excellent opportunity to learn and develop your career in the lending space. You’ll work closely with lending experts, in an industry-leading organisation.

To apply, please submit your resume and a cover letter, that outlines your interest in the role, and why you think you would be a good fit. Please note that applications without a cover letter will not be considered. (We want to know that you have read the advert and have a genuine interest in working with us!).

The role is office based in Sydney CBD.