Business Analyst

About us

Over the past 25 years, Bluestone has become a trusted leader in Australian lending, known for delivering flexible, innovative, and straightforward solutions that break the mould of traditional lending. At the heart of everything we do is a commitment to support more Australians achieve their dream of homeownership, because we believe everyone deserves the chance to build their future.

We offer our award-winning lending solutions directly to brokers, allowing them to help their clients; from the self-employed, to those with imperfect credit or seeking niche lending needs. It’s this spirit of constant innovation and relentless customer focus that earnt us the title of 2025 Non-Bank of the Year.

Are you ready to join one of Australia’s fastest growing lenders?

About the role

We are seeking a proactive and collaborative Business Analyst to join our team and support the delivery of strategic business and technology initiatives. Working closely with stakeholders across the organisation, you will analyse business processes, gather and document requirements, identify opportunities for improvement, and help deliver solutions that drive operational efficiency and business value. This role is ideal for a curious problem-solver who enjoys bridging the gap between business needs and technology solutions in a fast-paced environment.

Responsibilities

• Partner with stakeholders to understand business needs and translate them into clear, actionable requirements.
• Drive process improvement by analysing workflows and identifying opportunities to enhance efficiency and business performance.
• Lead requirements workshops and facilitate discussions to define solutions, priorities, and success criteria.
• Collaborate with cross-functional teams, vendors, and delivery partners to support the successful implementation of business and technology initiatives.
• Produce high-quality business analysis deliverables, including requirements documentation, process maps, user stories, and user support materials.

About You

• Minimum of 2 years’ experience in a Business Analyst role within the lending industry.
• Demonstrated experience analysing business processes and producing clear, structured documentation.
• Strong requirements gathering and business analysis skills, including process mapping, workflow modelling, and documenting business requirements.
• Experience facilitating workshops and documenting high-level and detailed functional requirements, user stories, and acceptance criteria.
• Experience contributing to project planning, estimation, and the delivery of Business Analysis outputs, including as-is and future-state process analysis.
• Ability to coordinate activities and support the successful delivery of products and services throughout their lifecycle.
• Experience developing user guides, training materials, and support documentation.

What makes us a great place to work?

Our most important asset is our people. We’re committed to investing in our employees and offer a range of holistic perks and benefits to support individual needs. Our supportive and inclusive culture enables our people to grow and learn, to achieve their personal and professional goals, through collaboration and innovation.

Some of our benefits include:

• Employee Assistance Program (EAP)

• Bluestone Day

• Flexible working arrangements with the ability to grow your balance

• Parental Leave

• Birthday Leave

• Volunteer Leave

Next steps…

Bluestone is an equal opportunity employer and welcomes applications from individuals of all backgrounds. Our hiring decisions are based on your experience, skills, enthusiasm, and your future potential in the role. If you feel that you meet some, but not all the requirements above, we still encourage you to apply. If you are invited to an interview, please advise us if you require any reasonable adjustments during the interview process, and what pronouns you use.

If you have any further questions, please reach out to us at recruitment@bluestone.com.au