About us
Interested
in building what comes next in insurance? At Blue Zebra we’re building an
underwriting agency built on a foundation others can’t replicate: deep
specialist judgement working in seamless concert with modern platform
capability. We deliver smarter solutions, broader cover and greater value for
individuals, families, businesses and farms across Australia.
We’re also
building a workplace shaped by the same principles – clarity, confidence and
connection. Our people are trusted to take ownership, apply sound judgement and
work together to solve complex problems, creating better outcomes for brokers
and partners. With an ambitious and collaborative culture, Blue Zebra is a
place where you can make an impact, grow your career and help shape what we’re
building together.
About the
role
Reporting to
the Training & Change Manager, the Training Officer plays a key role in
delivering engaging onboarding, training, and talent attraction initiatives
across the organisation. This role supports the development of capable,
confident employees by coordinating structured onboarding programs,
facilitating foundational training, and contributing to initiatives that
attract and develop future talent.
Working
closely with managers, subject matter experts, and People & Culture, you’ll
help ensure a consistent learning experience across the business while
supporting employees from recruitment through to onboarding and ongoing
development.
Key
duties include:
- Coordinate and administer
onboarding programs for all new employees.
- Facilitate onboarding and
foundational training sessions using virtual and face-to-face delivery
methods.
- Maintain and update onboarding
materials, training resources, and learning content.
- Coordinate training delivery
with subject matter experts for technical and role-specific learning.
- Track training attendance,
completion, and maintain accurate learning records.
- Monitor onboarding progress and
gather feedback to support continuous improvement.
- Assist managers by reviewing
resumes and supporting recruitment activities.
- Coordinate interview scheduling,
candidate communications, and recruitment administration.
- Contribute to talent attraction
initiatives, including partnerships, internships, and entry pathway
programs.
- Support Learning Academy
initiatives and change-related training activities as required.
- Liaise with stakeholders across
multiple locations to ensure a consistent employee experience.
- Assist in evaluating training
effectiveness and identifying opportunities for improvement.
About you
You’re
passionate about helping people learn and succeed. You enjoy working with a
variety of stakeholders, are highly organised, and can confidently facilitate
training sessions for diverse audiences.
You excel at
coordinating multiple priorities, maintaining attention to detail, and creating
positive experiences for both new employees and job candidates. Whether
supporting recruitment, onboarding, or ongoing learning initiatives, you’re
someone who takes ownership, works collaboratively, and continuously looks for
ways to improve processes and outcomes.
You’ll
bring
·Minimum
2+ years’ experience in training, onboarding, learning & development
coordination, or a similar role.
·Experience
coordinating programs, stakeholders, or complex administrative processes.
·Confidence
facilitating virtual and/or in-person training sessions.
·Strong
organisational, planning, and time management skills.
·Excellent
verbal and written communication skills.
·Strong
stakeholder engagement and relationship-building capabilities.
·High
attention to detail and the ability to manage competing priorities.
·Experience
supporting recruitment or talent acquisition activities.
·Exposure
to change management initiatives.
·Experience
using Learning Management Systems (LMS) or similar platforms.
·A
continuous improvement mindset and willingness to learn and adapt
Why you’ll
love it here
At Blue
Zebra, our culture is collaborative, ambitious and energetic. We take pride in
giving our people the trust and autonomy to grow, influence outcomes, and help
connect a business that’s being re-shaped – not one that’s already finished.
We value
sound judgement, open communication and work through challenges together –
because the best outcomes come from great people working as one team.
We strive to
provide a comprehensive range of benefits and opportunities to support your
personal and professional growth. Blue Zebra employees can access a wide range
of benefits, which include:
- Competitive remuneration + an
annual incentive program.
- A truly flexible/hybrid working
model.
- The opportunity to work with a
collaborative, supportive, and innovative team.
- Access to Employee Assistance
Program and wellbeing benefits.
- Paid Birthday and Volunteer
leave.
- Novated leasing options.
If you’re
curious, capable, and ready to help build something that genuinely matters,
we’d love to hear from you!
