Overnight Hotel Attendant

Balgownie Estate is the ultimate luxury destination in the heart of the Yarra Valley, offering accommodation, dining, and event experiences. We are seeking a reliable and dedicated Overnight Hotel Attendant to join our night shift team. This role requires working alone overnight to ensure the property is clean, safe, and welcoming, helping create a comfortable and memorable experience for every guest.

THE ROLE:

• Performing thorough cleaning and maintenance of all public areas.
• Completing regular security walks of the property during overnight hours to maintain the safety and security of guests and the premises.
• Assisting with guest services, providing friendly support to guests and handling guest enquiries during overnight shift.
• Perform nightly audit procedures, ensuring accurate financial records, complete banking, and prepare reports for next-day operations.
• Assist with voucher processing and handle cash in line with company policies and reporting standards.

ABOUT YOU:

• Previous roles in hospitality, administration, cleaning, or customer service preferred.
• Experience with hotel management system desired.
• Valid Food Safety certificate and RSA
• First Aid and CPR accredited.
• Proficient in MS Office applications.
• Excellent personal presentation, communication, and time management skills are essential.
• Current police check.
• Capacity to perform physical tasks for extended periods, including standing, walking, bending, reaching, and climbing stairs.
• STRONG reliability

THE BENEFITS:

• Internal development opportunities to grow within the business.
• Up to 50% off wine, food, accommodation, and spa treatments.
• Excellent workplace wellbeing & recognition program.
• Work in a breathtaking location surrounded by vineyards and natural beauty.
• Be part of a supportive and collaborative team.
• Excellent night shift rates

Applicants must have full permanent working rights in Australia with no restrictions and weekend availability. No public transport is available to our location – you must have your own transport.

Balgownie Estate has a strong inclusive culture that encourages applications across all cultural backgrounds, genders, and abilities.