Care Partner

About us

Baldwin Living is an Australian family-owned organisation supporting older people through retirement living and home care services. Our HomeServe team helps clients maintain their independence, wellbeing and choice, with care that respects their individual needs and preferences.

About the Role

We are seeking a compassionate and organised Care Partner to coordinate home care services for our residents and community clients. Reporting to the Care Partner Team Lead, you will manage a caseload, build trusted relationships with clients and their families, and coordinate services that support each person’s goals. You will help clients understand their care options and budgets, and review their support as their needs change.

Your responsibilities will include:

• Conducting assessments and developing, implementing and reviewing individual care plans.
• Coordinating services with clients, families, healthcare professionals and other providers.
• Maintaining regular client contact to monitor wellbeing, progress and satisfaction.
• Managing individual care budgets and helping clients make informed decisions about their services.
• Maintaining accurate records and contributing to quality, compliance and continuous improvement.
• Building referral relationships and supporting the growth of HomeServe services.

About You

You bring a person-centred approach, sound judgement and the ability to manage competing priorities. You enjoy building relationships and helping older people maintain control over their care.

You will have:

• At least two years’ experience in home care case management.
• Relevant qualifications in in aged care, community services or a related field.
• An understanding of home care funding, service delivery and relevant aged care quality requirements.
• Strong communication, care coordination and organisational skills.
• Confidence managing client budgets and maintaining accurate documentation.
• Good computer skills, including Microsoft Office and client management systems.
• A current unrestricted driver’s licence and a satisfactory National Police Clearance, or willingness to obtain.

Why join Baldwin Living?

• Make a meaningful contribution to older people’s independence and wellbeing.
• Build ongoing relationships with clients and their families.
• Join a family-owned organisation guided by respect, empathy, integrity and partnership.
• Apply now

Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role.