What if your financial expertise could help protect the
rights, independence and wellbeing of older people?
Use your finance, accounting or business expertise to
help older people understand aged care costs, resolve financial concerns and
make informed decisions about their care.
ADA Australia is an independent, not-for-profit organisation
that has been advocating for the rights of older people and people with
disability for more than 30 years. We provide information, advocacy, education
and support to help people understand their rights, navigate complex systems
and make informed decisions.
Driven by our values of dignity, respect, inclusion and
social justice, we are committed to empowering older people to have their
voices heard and their rights upheld.
We are seeking a passionate and skilled Financial
Advocate to join our specialist advocacy team.
This is a full-time, fixed-term position available until
30 June 2028.
About the Role
If you’re looking for a role that combines financial
expertise with meaningful social impact, this is a unique opportunity to make a
genuine difference in the lives of older people.
As a Financial Advocate, you’ll use your financial expertise
to help older people understand aged care costs, navigate complex financial
issues and make informed decisions about their care and services.
You will provide specialist financial advocacy, education
and support, helping older people understand fees, charges and financial
obligations, while advocating for fair and equitable outcomes.
You will also provide specialist guidance and support to
Aged Care Advocates, helping build capability across the organisation and
strengthening the support available to aged care consumers.
Reporting to the Team Leader – Abuse of Older Persons &
Financial Advocacy, you will work alongside Aged Care Advocates, legal
professionals and key stakeholders to improve outcomes for people receiving
Commonwealth-funded aged care services. This is an opportunity to contribute to
better outcomes for older people during a period of significant reform in aged
care.
Key Responsibilities
- Provide
specialist advice on aged care costs, fees, pricing structures, financial
statements and invoicing.
- Support
older people and their families to understand complex financial
information and make informed decisions.
- Advocate
on behalf of clients to resolve aged care financial concerns and disputes.
- Deliver
education and information sessions to consumers and stakeholders.
- Support
advocates with complex financial advocacy matters and contribute to
national aged care advocacy initiatives.
- Build
relationships with key organisations including Services Australia, My Aged
Care and the Aged Care Quality and Safety Commission.
- Contribute
to service improvement, reporting and continuous learning initiatives.
About You
You may have a background in accounting, financial planning,
banking, aged care finance, auditing or a related field and be looking for an
opportunity to apply your expertise in a role with genuine social impact.
To be successful, you will have:
- Tertiary
qualifications in finance, accounting or a related discipline.
- Experience
analysing and interpreting complex financial information.
- The
ability to explain complex financial concepts in a practical and
accessible way.
- Strong
problem-solving skills and sound judgement.
- Excellent
written, verbal and interpersonal communication skills.
- The
ability to build trust and communicate with empathy, professionalism and
sensitivity.
- A
commitment to improving outcomes for older people.
Why Join ADA Australia?
- Competitive
base salary + generous salary packaging options
- A
supportive and values-driven workplace culture.
- Flexible
work arrangements.
- Professional
development opportunities.
- Employee
wellbeing initiatives.
- The
opportunity to contribute to positive change across the aged care sector.
Essential Requirements
- Current
Queensland Driver Licence.
- National
Criminal History Check (or ability to obtain).
To apply
If you’re passionate about advocating for the rights of
older people and supporting them to navigate the aged care system, we’d love to
hear from you. Please submit your resume outlining your suitability for the
position.
Applications close 5:00pm, 22 July 2026, unless
filled prior.
For more information about ADA Australia please visit
adaaustralia.com.au or contact HR•@adaaustralia.com.au
We encourage applications from Aboriginal and Torres Strait
Islander people, people with disability, the LGBTIQ+ community, and people from
culturally and linguistically diverse backgrounds.
Join a supportive and inclusive workplace where diversity
is celebrated, and our culture is built on respect, dignity and fairness.
Meaningfully impact the lives of older people by promoting, protecting and
ensuring their rights are upheld.
