Caravan & Camping Park Warden Couple

Ground Staff • Benllech, Wales LL74, United Kingdom • Full-time
AI Job Summary
  • Experience maintaining grounds and operating ride-on mowers and strimmers.
  • Experience handling guest check-ins, departures, enquiries and complaints professionally.
  • Must hold a current, valid UK driving licence.

Role Type

On-site • Contract • Full-time • Entry Level

Pay Rate

£12.71 GBP – £13.21 GBP (Hour)

Description

Plas Uchaf Caravan and Camping Park – Isle of Anglesey

St David’s Leisure Limited

2027 SEASON | SEASONAL POSITION | WARDEN COUPLE

About the Role

Plas Uchaf Caravan and Camping Park is seeking an enthusiastic, reliable and highly motivated Warden Couple to join our team for the 2027 season.

This is an exciting opportunity for a couple who enjoy working outdoors, meeting people and taking pride in maintaining a high-quality holiday park. Located close to Benllech on the beautiful Isle of Anglesey, Plas Uchaf is a family-friendly caravan and camping park committed to providing guests with an enjoyable holiday experience and maintaining excellent site standards.

Working alongside another Warden Couple, you will play an important role in the day-to-day operation of the park, ensuring that all facilities are maintained to a consistently high standard and that guests receive a friendly, professional and welcoming service.

Key Responsibilities

1. Site Maintenance and Groundskeeping

  • Carry out general site maintenance and groundskeeping duties.
  • Operate ride-on mowers and strimmers to maintain grassed areas and grounds.
  • Keep the park, pitches, pathways and communal areas clean, tidy and well presented.
  • Clean toilet and shower blocks to an exceptionally high standard.
  • Undertake daily cleaning and maintenance of all site facilities.
  • Gas bottle delivery when required.
  • Identify and report maintenance issues, taking appropriate action where necessary.
  • Help ensure the park consistently meets its 5-star presentation and cleanliness standards.

2. Guest Services and Administration

  • Act as the friendly and professional first point of contact for guests.
  • Welcome arriving guests and assist with check-in and departure procedures.
  • Escort guests to their allocated pitches and ensure tents, caravans and motorhomes are positioned in accordance with site safety guidelines.
  • Handle telephone enquiries, bookings, emails and general guest requests.
  • Assist with the day-to-day administration of the park, including the use of computer-based booking systems.
  • Provide helpful information and assistance to ensure guests enjoy their stay.
  • Deal with guest queries or complaints calmly, professionally and tactfully.
  • Enforce site rules politely but firmly to maintain a safe and enjoyable environment for everyone.

3. Site Security and General Operations

  • Carry out evening site patrols to ensure the park remains safe and secure.
  • Participate in an on-call rota and respond to guest needs or emergencies when required.
  • Monitor site activity and report any concerns or incidents to management.
  • Work closely with management and the other Warden Couple to ensure the smooth running of the park.
  • Demonstrate flexibility and initiative in responding to the changing needs of the business.

Skills and Experience

The successful applicants will ideally demonstrate the following:

  • Excellent communication and customer service skills.
  • Good computer literacy, including confidence using desktop computers, emails and online booking systems.
  • The ability to work independently and as part of a team.
  • A practical, hands-on approach to maintenance and cleaning.
  • Good levels of physical fitness and the ability to undertake active outdoor work.
  • Confidence operating groundskeeping equipment, particularly ride-on mowers and strimmers.
  • Previous experience in a caravan or camping park, holiday park or similar hospitality environment would be advantageous but is not essential.
  • A full, valid UK driving licence is required.

Personal Qualities

We are looking for a couple who are:

  • Reliable, trustworthy and responsible.
  • Friendly, approachable and naturally welcoming.
  • Enthusiastic, hardworking and committed to high standards.
  • Flexible and willing to undertake a variety of duties.
  • Proactive, with the ability to use their initiative and work without constant supervision.
  • Calm and professional when dealing with challenging situations.
  • Positive in their approach, with a genuine can-do attitude.
  • A good team who can work together and support the wider park team.

Working Arrangements

Position- Warden Couple

Location – Plas Uchaf Caravan and Camping Park, near Benllech, Isle of Anglesey

Contract period – Mid-February 2027 – End of October 2027

Working pattern – Three days on / Three days off

Rotation – Shared three-day rotation with another Warden Couple

Pitch with Utilities Included – Must have own caravan/motorhome

What We Are Looking For

We are looking for a hardworking and enthusiastic couple who take pride in their work and understand the importance of providing an excellent guest experience.

The ideal candidates will enjoy outdoor work, have a practical approach to problem-solving and be happy to turn their hands to whatever is needed to keep the park running smoothly.

Most importantly, you will share our commitment to maintaining a clean, safe and welcoming environment where guests can relax and enjoy their holidays.

How to Apply

If you are an energetic and motivated couple looking for an opportunity to become part of a friendly team at a beautiful coastal caravan and camping park, we would love to hear from you.

To apply, please email us with:

  • An up-to-date CV for each applicant.
  • A brief covering email introducing yourselves and outlining any relevant experience.

We look forward to hearing from you!