Concierge

About our role

Responsible for the overall guest experience, the Concierge Team are the face of Te Arai Links Golf Club. The role is varied and comprehensive, covering all guest services for the hotel side of the resort. 

Key responsibilities will include:

• Meeting and greeting guests

• Check ins/outs

• Guiding the porting team to assist where necessary

• Ensuring each guest receives a quality, personalised experience

• Handle guest enquiries, book activities, produce individual guest itineraries

• Running a range of guest or operational errands

• Ensuring member and guest bills are allocated accordingly

About you

You will bring have a welcoming demeanour, a service oriented attitude and a high level of enthusiasm. Other attributes that would contribute to your success would include:

• Previous experience in high end customer service

• Experience working in a hotel or on superyachts is essential

• Exceptional attention to detail

• A full NZ driver’s license or equivalent

• Availability to work flexible hours as required including nights/weekends and public holidays

Why join us?

Positioned on the pristine Te Arai coastline just over an hour drive Northeast of Auckland, Te Arai Links promises to be a world class golf and luxury resort destination.  

An environment with expansive ocean and island views the bespoke golf courses, guest accommodations, restaurants, bars, pro shop, retail and concierge set an elevated tone to the member, guest, and employee experience. 

• Become a part of our family! We have a team of passionate hospitality professionals from around the world working towards the same goal, creating the best guest experience

• We focus on a work-life balance so that you can make the most of your experience

• Staff discount 

• Working at one of NZ’s latest luxury golf resorts that is surrounded by picturesque views and white sand beaches

How to apply

To apply submit your CV and cover letter.