About the Role
Are you confident on the phone, organised, and keen to build real sales experience while earning commission?
At Louvre Lounge, we help customers design and purchase custom outdoor living solutions. We’re looking for a Sales & Customer Service Representative to handle inbound enquiries and guide customers through their buying journey primarily via phone and email.
This is a telesales-focused role. You won’t be cold calling. All leads are inbound and already interested your job is to qualify enquiries, explain the product, prepare quotes, and follow up to convert enquiries into sales, while also supporting general customer service.
What You’ll Be Doing
- Inbound Telesales – Handling incoming phone and email enquiries from customers interested in our products.
- Lead Qualification & Sales – Understanding customer needs, asking the right questions, and guiding them toward the right solution.
- Quoting & Follow-Ups – Preparing accurate quotes and following up with customers to progress sales.
- Customer Service – Responding to enquiries, answering product questions, and providing clear, friendly support.
- CRM Management – Updating customer details, notes, and follow-ups to ensure nothing is missed.
- Team Collaboration – Working closely with the wider sales and account management team to ensure a smooth customer experience.
Who You Are
- Confident Communicator – Comfortable speaking with customers on the phone and via email.
- Customer-Focused – You enjoy helping people and providing clear, professional service.
- Sales-Minded – Motivated by targets, results, and earning commission.
- Organised & Reliable – You follow up, manage tasks well, and take ownership.
- Technically Comfortable – Willing to learn basic measurements and product details (training provided).
- Systems Savvy – Comfortable using computers and CRM systems (Zoho experience is a bonus, not required).
Why Join Louvre Lounge?
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Inbound Leads Provided – No cold calling. You’ll be working with customers who have already enquired.
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Commission on Sales – Earn commission on top of your base pay.
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Flexible Work Options – Part-time and full-time roles available.
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Supportive Team Culture – Young, driven, and collaborative with a high-trust environment.
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Startup Energy – We’re an early-stage, fast-growing business with a genuine startup feel. Things move quickly, ideas are welcomed, and you’ll see the impact of your work immediately.
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Career Growth – Genuine opportunity to develop sales and product knowledge as the business grows.
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Paid Training Allowance – Ongoing professional development support to invest in your growth and build your skills over time
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Work–Life Balance – Flexible hours and hybrid work options available.
This role is part of a fast-growing team in an expanding business, offering an excellent opportunity for someone looking to build a long-term career in sales. You’ll work closely with a tight-knit team in a dynamic, hands-on environment where your contribution genuinely matters.
Remuneration: 80-100k OTE (Base + Commissions)
If this sounds like something you’re interested in pursuing, apply now.
