ABOUT US
Hampshire Property Group is a leading provider of residential and holiday park destinations across Australia and New Zealand, offering families and travellers memorable experiences in some of the most beautiful natural settings. We take pride in creating exceptional moments for our residents and guests while preserving the environment and local culture.
Nelson City TOP 10 Holiday Park is the closest holiday park to Nelson City and is within easy walking distance to shops, supermarkets & Nelson Hospital. We offer accommodation in Nelson City that attracts a wide variety of guests including families, couples and solo travellers.
Our Nelson holiday park is the perfect place for travellers exploring the Nelson-Tasman region, as its close to award-winning wineries, boutique breweries, thrilling mountain bike tracks and, of course, the Abel Tasman National Park.
ABOUT THE ROLE
This is a hands-on (live in) role that will require the Assistant Managers to work closely with the current Park Manager to assist with the successful day to day operations of the park. We are a small team, which means everyone does a little bit of everything, from cleaning, to reception and guest services, to maintenance. Housekeeping of cabins and amenities is a large part of the role. The successful candidates will also be required to attend shared after-hours callouts in relation to guests and maintenance needs.
As we aim for excellence in guest experiences, we are searching for candidates who thrive on fresh challenges and ideally possess a background in Tourism.
Responsibilities Include, but are not limited to:
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Daily Park Operations: Oversee and organize all departments within the business, including reception, grounds and maintenance, housekeeping, and more.
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Exceptional Staff Management: Lead and motivate our dedicated team to deliver high levels of customer satisfaction.
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Park Oversight: When on duty to manage after-hours arrivals, address concerns, conduct night patrols, and handle emergencies with efficiency and care.
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Revenue Maximization: Identify and seize revenue-generating opportunities to enhance the park’s financial performance.
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Financial Expertise: Assisting in financial management and reporting.
ESSENTIAL SKILLS & QUALIFICATIONS:
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Relevant Experience: 1-2 years of experience in a similar managerial role within a similar-style asset.
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Effective Leadership: Proven track record in staff management, excellent communication, time management, and leadership skills.
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Business Acumen: Strong business sense, exceptional problem-solving abilities, and proficiency in the MS Office Suite.
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Reservation Systems: Prior experience with RMS or similar reservations systems is advantageous.
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Customer Focus: Outstanding customer service skills and a commitment to exceeding company objectives.
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Safety Compliance: Knowledge of and commitment to workplace health and safety responsibilities.
We extend our gratitude to all applicants in advance for expressing interest; however, only successful candidates will be contacted for an interview.
HOW TO APPLY
Join our team by submitting your up-to-date resume and cover letter through the seek apply now option.
Please note that we will not accept unsolicited emails or resumes from Recruitment Agencies. No fees will be payable to any third party in respect of any candidate introduced without our prior written agreement.
