At Gibbston Valley, we’re more than just a winery, we are a place where guests come to unwind, reconnect, and experience the very best of the region. Surrounded by vines, our Cellar Door, Wine Cave, Restaurant, Spa, and Lodge offer visitors a unique taste of genuine kiwi hospitality.
As a Cellar Door Sales & Tour Guide, you’ll be the face of the brand -welcoming guests, guiding them through hosted wine tastings and immersive cave experiences and delivering memorable moments that reflect our story, our wines, and our values.
This role blends sales, storytelling, and hospitality – ideal for someone who thrives on connection, enjoys presenting to groups, and brings energy to every interaction.
About the role:
- Deliver the Gibbston Valley brand story through engaging, educational wine tastings and guided cave tours
- Provide a high standard of hospitality, aligning brand and commercial expectations
- Host a variety of guest types – from both local and international visitors
- Confidently support wine sales and help guests find products they love
- Create a warm, energetic environment that leaves a lasting impression
About you:
- At least 1 year of experience in hospitality, tourism or sales
- Confident public speaker and natural people-person
- A strong sales instinct – motivated to meet targets and create conversions
- Passionate about wine and eager to learn (training provided)
- Well-presented, friendly and a true team player
- WSET or Duty Manager’s Licence is a bonus
- Must have full NZ working rights and reliable transport (we’re 25 mins from Queenstown CBD)
We live by our values:
Care Always | Grow Together | Craft with Purpose | Honour the Land
As part of the Cellar Door team, you’ll bring these to life in every guest interaction.
Benefits:
- Enjoy mainly day shifts
- Work at one of New Zealand’s most iconic wine destinations
- Staff discounts on wine, dining, and spa services
- Supportive, close-knit team environment
- Ongoing training and development
- Access to EAP services
Location: Gibbston Valley Wines – Otago, Gibbston
Employment type: Full-time permanent position
Hours of work: Guaranteed 30 hours per week on a rotating roster, including weekends from Monday – Sunday.
Wage: $28 – $32 per hour
Please note: We are only accepting applications from candidates with unrestricted work rights in New Zealand. Only shortlisted candidates will be contacted.
