Student Services Specialist – Recruitment

Love the Challenge of Sales & Lead Calling and reaching Lead Conversion? Let’s Talk!

Seeking a Student Services Specialist – Recruitment ready to help us turn interested learners into enrolments and deliver an exceptional experience every step of the way. This role thrives on great conversations and confident outbound calling.

Future Skills is a highly rated, Category 1, Private Tertiary Establishment with campuses in Manukau, Royal Oak, Takapuna and Auckland CBD.

About this Role:

In this role, you will drive enrolments through confident, high‑energy outbound calling. By being the driving force behind converting interest into enrolments, you will be giving prospective learners clear, timely programme information, guiding them through the application process, and ensuring every interaction feels seamless. You will hit enrolment targets and play a key role to boost learner uptake.

In evaluating candidates for this position, consideration is given to a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform the duties of the position.

About You:

– Outbound Lead Caller Extraordinaire!

– Experience in domestic student recruitment or outbound calling

– Strong communication skills with the ability to engage confidently over the phone

– Proven ability to manage enquiries, process applications, and work to targets or timeframes

– Excellent organisational skills with accuracy in data entry and documentation

– Ability to build rapport with diverse learners, families, and stakeholders

Other Requirements:

– A commitment to Te Tiriti o Waitangi and cultural competency.

– A current New Zealand driver’s licence.

– Flexibility to evenings or weekends as required.