Owned and operated by the Manuli Ryco Group, Fluiconnecto Ryco excels in the management of fluids in hydraulic systems. We cater to various industries, including mining, construction, agriculture, marine and oil & gas. The Group continues to drive the hydraulic and fluid conveyance industry forward with our high-quality products, technical service and expertise and global reach.
About the Role
We are seeking a highly organised and customer-focused Job Coordinator to join our friendly East Tamaki team. This is a pivotal role responsible for coordinating field service jobs, supporting technicians, managing job documentation, and ensuring an excellent customer experience from job booking through to completion and invoicing.
You will be one of the key points of contact between our customers, field technicians, and internal teams, playing a critical role in keeping our service operations running smoothly and efficiently.
Key Responsibilities
• Ensure all job-related documentation is accurate, complete, and invoiced promptly upon completion
• Schedule and dispatch field service technicians for both planned and reactive work
• Allocate technicians, vehicles, and equipment effectively based on job requirements
• Communicate with customers regarding service requests, scheduling, and arrival times
• Provide administrative and coordination support to field technicians
• Monitor job progress, track statuses, and adjust schedules to meet deadlines
• Coordinate with internal teams to resolve issues quickly and professionally
• Complete weekly and monthly administrative tasks as required
About You
We are looking for someone who is organised, adaptable, and enjoys working in a fast-paced, customer-focused environment.
You will bring
• Strong organisational and multitasking skills
• Excellent communication skills and a customer-first mindset
• The ability to work under pressure and adapt to changing priorities
• Strong attention to detail and a proactive problem-solving approach
Experience in job coordination, dispatching, scheduling, or customer service is advantageous, but not essential — full training will be provided.
Desirable (But Not Essential)
• Experience in job scheduling, dispatching, or coordination roles
• Exposure to service-based industries such as hydraulics, mechanical, electrical, or plumbing
• Familiarity with ERP, CRM, or job management systems (training provided)
Career Progression & Development
This is more than just a coordination role — it’s a career pathway.
For the right candidate, genuine progression opportunities exist into:
• Trade counter sales and customer service
• External sales roles
• Technical external sales
• Hands-on hose technician roles (for those who prefer a practical pathway)
We are committed to developing our people and offer NZQA-accredited training, including Fluid Power Engineering Fundamentals Level 3, to candidates who demonstrate the right values, attitude, and commitment.
What We Offer
• A stable, full-time role in a growing and respected business
• Comprehensive training and ongoing support
• Clear career development pathways
• NZQA-accredited industry training opportunities
• A supportive team environment with a strong focus on safety, quality, and professionalism
HOW TO APPLY
If you believe you have what it takes, please apply via SEEK with your CV and custom cover letter by clicking on the “Apply for this job” button above.
