**Job Title: Sales Administrator**
**Industry:** Utilities
**Country:** New Zealand
**Role Type:** Full-Time
**Experience Level:** Associate
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**Job Summary:**
We are seeking a motivated and detail-oriented Sales Administrator to join our dynamic team in the utilities sector. The successful candidate will play a crucial role in supporting our sales operations, ensuring efficient processing of orders, and enhancing customer satisfaction. As a Sales Administrator, you will collaborate closely with the sales team and other departments to facilitate seamless communication and workflow, enabling us to achieve our sales targets and maintain our reputation for exceptional service.
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**Key Responsibilities:**
– Process sales orders and manage customer inquiries to ensure timely and accurate fulfillment of orders.
– Maintain and update customer databases, ensuring all information is accurate and up-to-date.
– Collaborate with the sales team to prepare sales proposals, presentations, and reports.
– Assist in the development and implementation of sales strategies and promotions.
– Respond to customer inquiries via phone and email, providing exceptional service and support.
– Monitor inventory levels and coordinate with supply chain management to ensure product availability.
– Prepare and track sales metrics, reports, and key performance indicators (KPIs) to help drive team performance.
– Perform administrative tasks such as filing, data entry, and maintaining records related to sales activities.
– Support marketing initiatives and events as needed, helping to promote services and engage potential customers.
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**Qualifications:**
– Associate degree in Business Administration, Sales, Marketing, or a related field; relevant experience may substitute for educational qualifications.
– Minimum of 1-2 years of experience in a sales administration or customer service role, preferably in the utilities industry.
– Strong verbal and written communication skills, with a customer-focused mindset.
– Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software.
– Excellent organizational and time management skills, with the ability to prioritize tasks effectively under pressure.
– Attention to detail and a proactive approach to problem-solving.
– Ability to work collaboratively in a team environment while also being a self-starter who can work independently.
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**Skills:**
– Strong interpersonal and communication skills.
– Proficient in data entry and database management.
– Ability to analyze sales data and generate reports.
– Knowledge of sales processes and customer service best practices.
– Familiarity with the utilities sector and its regulatory environment is a plus.
– Capable of learning new software and technologies quickly.
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Join our team and contribute to our mission of providing reliable utilities to our community while growing your career in a supportive and dynamic environment. If you are organized, detail-oriented, and passionate about sales and customer service, we encourage you to apply!
