Product Update: September 2025

A big hello from the Employment Hero Product team, and welcome to the September 2025 Product Update. 

We’ve got lots to share around Recruitment, Security and APIs.

Let’s dive right in.

Recruitment and Onboarding

SmartMatch applicant scoring

(Available to all subscription tiers)

Our new AI-powered candidate scoring and ranking feature does the heavy lifting for you. It instantly scores and ranks candidates, so you can find the perfect match and spend more time on what really matters: interviewing great people.

Learn more about AI-powered candidate scoring.

Assign benefits to a job requisition

(Available to Premium, Platinum and Unlimited)

Streamline your hiring workflow and make it even easier to attract top talent. You can now add benefits to a requisition, so when a new hire is onboarded, their benefits are automatically pre-filled. It’s a simple change that makes a big impact.

Learn more about managing requisitions.

Consolidate requisition and onboarding approvals

(Available to Platinum, Plus and Unlimited)

We’ve consolidated our approval systems into our modern Workflows engine, unlocking new automation options for Employee Requisitions and Onboarding. This will give you more power and control over your employee lifecycle.

Learn more about managing Workflows.

New name for requisitions and onboarding approvals

(Available to Premium, Platinum, Plus and Unlimited)

To clear up any confusion, we’ve renamed the custom security setting for requisitions and onboarding approvals to “Workflows & Approvals.” This is a name change only.

Learn more about managing Workflow access.

Onboarding workflow update

(Available to Platinum, Plus and Unlimited)

Say goodbye to manual workarounds. We’ve fixed an issue that ensures your onboarding workflows now reliably run for every new hire, no matter how they are added to the platform. This means a smoother, more consistent onboarding experience for everyone.

Learn more about onboarding workflows.

Employee Management and Workforce Scheduling

Streamline worksite and position assignment

(Available to Premium, Platinum, Lite, Plus and Unlimited)

Our new Worksites & Positions assignment modal lets you assign entire groups of employees with one click. Plus, with the new auto-assign feature, new hires are automatically added, saving you valuable time and reducing your admin load.

Learn more about managing work sites and positions.

New roster views

(Available to all subscription tiers)

We’ve introduced new views to help you better manage your team’s schedule. Now you can easily switch between daily, two-week, four-week and monthly views to get the perfect perspective.

Learn more about managing rosters.

Reporting and Analytics

New: AI people insights

(Available to Platinum, Plus and Unlimited)

AI People Insights is here to bring all your scattered employee data into one place. This makes it a breeze to spot important trends and provide the right support at the right time. We’re starting with leave insights, so you can easily spot patterns and check in with your team.

Learn more about AI people insights.

Leave Overview Report updates

(Available to all subscription tiers)

We’ve updated the Leave Overview Report by separating the two charts (Accrued Time Off and Taken and Pending Time Off) and consolidated filters to help you find the info you need faster and easier. It’s all about making your reporting workflow smoother.

Learn more about the Leave Overview Report.

Benefits Report update

(Available to all subscription tiers)

The Benefits Management report has been updated with some great improvements. With consistent filters and two new fields, you can now easily access and use the data you need.

Learn more about Reports.

Security and Permissions

Enhanced user access overview dashboards

(Available to all subscription tiers)

Our enhanced user access dashboards now give you more visibility into your team’s security, with details like their last login, 2FA status and more. This update helps you feel confident that your information is safe.

Learn more about downloading user permission data.

Security permissions at work site level

(Available to Platinum, Plus and Unlimited)

Keep your team’s access to rosters and timesheets precise and secure. This update lets you set permissions by work site, so managers only see what’s relevant to them, making workflows smoother and more efficient.

Learn more about security permissions at work sites.

Forms and Submissions

View and track form submissions

(Available to Platinum, Plus and Unlimited)

With the new “My Submissions” tab, you have one central spot to view, track, and review all your past form submissions. No more digging around; just quick, easy access.

Learn more about managing forms.

Export data easier with responses

(Available to Lite, Plus and Unlimited)

Admins no longer have to export form responses to a CSV just to see them. With the new “Responses” tab, you can now quickly and easily view, filter and access all submissions directly within the platform.

Learn more about managing forms.

Streamlined Custom Forms publishing process

(Available to Platinum, Plus and Unlimited)

Our new streamlined Custom Forms publishing layout combines all your publishing options into one simple step, so you can publish with confidence.

Learn more about Forms.

Platform and User experience

New: Dark mode for EH Work app

(Available to all subscription tiers)

You and your employees can now switch to dark mode in the EH Work app for a fresh, new look and more comfortable viewing. Toggle dark mode on or off from the Settings menu.

Learn more about The EH Work App.

Refreshed dashboard page

(Available to all subscription tiers)

We’ve listened to your feedback and given our dashboard a refresh. It’s now cleaner and more focused, so you can personalise it to work for you.

Learn more about configuring the Dashboard.

API and Developer tools

Introducing: Write APIs

(Available to Platinum, Plus and Unlimited)

Our first Write APIs are here. Now you can easily update employee personal and employment details directly. This means more power and flexibility for you to manage your data.

More flexibility with updated OpenAPI

(Available to Platinum, Plus and Unlimited)

For our developer community, we’ve updated our API rate-limiting logic. The new user-based limits of 20 requests per second and 100 requests per minute are designed to improve platform stability and ensure a smoother experience for everyone.

API user interface organisation

(Available to Platinum, Plus and Unlimited)

We’ve given the Developer Portal a facelift, updating the application creation flow to organise technical scopes into clear, logical groups. Now it’s easier than ever to select the right permissions and get to building.

Updated OpenAPI employee fields

(Available to Platinum, Plus and Unlimited)

We’ve added new API features that let you quickly add employees and contractors and manage employee documents with ease. Our updated developer docs make it simple to get started.

API developer documentation.