Product Update: October 2025
Contents
Welcome to the October 2025 product update from the Employment Hero team. We’ve got lots to share around custom workflows, API updates, timesheets, rostering and more.
We’re here to make employment easier for everyone. If you aren’t on the Employment Hero platform and want to learn more, you can book a free demo today!
HR
Recruitment
Improvements to One-Click Job Posting
Available to Classic Standard, Premium, Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
Our One-Click Job Posting now features a smart, new Natural Language Processing search bar. Simply type what you need (like “casual barista in Auckland”) and the system instantly auto-fills details and generates a tailored AI job description with a live preview.
Learn more about one-click job posting
Custom Forms and Workflows
New forms in Employee Files
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
The new Forms tab in the Employee File brings all of an employee’s completed submissions right to their record. It’s now searchable, sortable and includes status tracking, making compliance and admin a breeze.
New Linked Workflows to Custom Form Settings
Available to all subscriptions
Inside every custom form’s Settings tab, admins will find a new “Linked Workflows” section. This central view displays all published workflows using that form, helping you audit configurations, reduce duplication, and troubleshoot with total confidence.
Configure my organisation’s form workflows
Introducing Quick Setup templates
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
Get workflows up and running faster than ever with a guided, wizard-style setup that lets you configure fields like teams and categories. This expanded flexibility means more templates are now ready to use, helping you automate complex, unique organisational scenarios with ease.
See available workflow templates
CSS for Custom Forms
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
Custom Forms now support Custom Security Settings (CSS), letting you decide exactly who can view, edit or delete forms and templates. Say goodbye to over-granting admin rights and hello to fine-tuned control over your form management.
Custom Forms approval workflow
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
Custom Forms now include an automatic approval workflow to enforce review and sign-off on submissions. You get a single-level approval process, email notifications and a clear audit trail.
Two new Workflow templates
Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
Tired of complex form approval setups? We’ve rolled out two smart new workflow templates. Quickly select to route all or specific custom forms for approval. It’s now super easy to add the approval steps you need to streamline your HR and payroll processes.
Custom Form approval chains
Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
Custom Forms just got a massive upgrade with multi-layer and parallel approvals. Now you can build sophisticated workflows, set backup approvers, and get crystal-clear visibility. Time to automate those complex, compliance-heavy processes.
Configure my organisation’s form workflows
New templates added to the Template Hub
Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
We’ve launched 38 new workflow templates to the Template Hub, bringing our total to 72. You can now activate automation in seconds using One-Click or Quick Setup templates for key processes like Onboarding, Offboarding, Employee File Change, Leave and Expenses.
See available workflow templates
Enhanced Workflow Email Notifications
Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
Your workflow emails just got a major upgrade. The “Send Email Notification” action now supports sending rich text messages with hyperlinks and dynamic fields in the subject line to both internal and external contacts. Plus, you can notify multiple recipients in a single action, saving you hours of manual setup time.
Employee and Contractor Management
Grant learning access to contractors
Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions
You can now enable Learning access for contractors directly from the platform via Settings. This automatically provisions their accounts, creating a consistent and unified learning experience for your entire workforce and supporting your compliance integrity.
Enhanced Employee Profile fields
Available to all subscriptions
We’ve added Primary Worksite and Position fields to the Employee Profile. This enhancement gives every employee a consistent ‘home role’ that automatically syncs data across rostering, timesheets and reporting for clearer, more efficient workforce management.
Manage Primary Worksite and Position fields
New name for Requisitions and Onboarding Approvals
Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions
We’ve made a small but mighty update to our platform. To clear up any confusion with our new Workflows engine, we’ve renamed the security setting for Requisitions and Onboarding Approvals.
Worksites and Positions CSV import
Available to all subscriptions
Our new CSV Import lets admins bulk-create Worksites and Positions, and assign employees or teams in one go. Say goodbye to manual entry and hello to lightning-fast onboarding with built-in data validation for perfect accuracy.
Import Worksites and Positions via CSV
Developer API Updates
Updated UI to Open API Developer docs
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
We’ve overhauled the OpenAPI Developer Docs with a polished UI, Dark Mode and powerful new tools. Use the new regional filter to focus on relevant fields and rely on our tidier versioning system for seamless API integration management.
Learn more about API references
Updated OpenAPI Rostering APIs (Time & Attendance and Leave)
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
We’ve added new fields to the Get Rostering Shifts APIs to enhance your Time & Attendance (T&A) and Leave integrations. You can now access detailed Work Site Name/ID and Position Name/ID, making it easier to capture and manage granular rostering data for greater accuracy.
Learn more about API references
Updated OpenAPI Rostering APIs (Shift Costs)
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
We’ve added a new API to help you manage costs! The Get rostered shift costs API allows you to calculate labour costs using flexible filters. Plus, we’ve enhanced security by adding channels to employee audit trails and increased the maximum webhook URL limit for better integration support.
Learn more about API references
Updated OpenAPI Employee Fields
Available to Classic Premium and Platinum, EOS Plus and Unlimited subscriptions
We’ve added new API features that let you quickly add employees and contractors and manage employee documents with ease. Our updated developer docs make it simple to get started.
Learn more about API references
OpenAPI timesheets update
Available to Classic Platinum, EOS Plus and Unlimited subscriptions
Our new T&A APIs let you bulk-create timesheets in a single request and retrieve granular break data. Plus, we’ve optimised employee retrieval, making API calls up to 10 times faster for large organisations.
Check out our Developer documentation
Expanded Leave request APIs and webhook
Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
Our leave request APIs and webhook have been updated with several enhancements. We’ve added the ability to create leave requests via API and improved data accuracy by providing a detailed hours-per-day breakdown for leave measured in days.
Check out our Developer documentation
Rostering and Time Management
Real-time shift costing for Rostering
Available to Classic Platinum, EOS Lite, EOS Plus and Unlimited subscriptions
Roster Managers can now view real-time shift costing directly in the roster, giving you full visibility into labour costs before publishing. Quickly spot overtime and compliance risks to create smarter, more cost-effective schedules and stay on budget.
Roster Management on the EH Work app
Available to all subscriptions
Roster Management on the EH Work app is now available for all organisations using Work Sites and Positions. You can also copy multiple shifts to the next day with a simple tap. Manage your team’s schedule faster and easier, right from your phone.
Empty shift creation made easier
Available to Classic Premium and Platinum, and EOS Lite, Plus and Unlimited subscriptions
We’ve made a small but powerful improvement to Roster Management. Roster managers can now create empty (placeholder) shifts without needing to enable the Shift Bidding setting. Previously, you had to turn on Shift Bidding just to create placeholder shifts. This update makes the process simpler and faster.
Roster templates now available on Work Sites rosters
Available to Classic Premium and Platinum, and EOS Lite, Plus and Unlimited subscriptions
Tired of building rosters shift by shift? Say hello to roster templates for Work Sites and Positions rostering. Roster Managers can now quickly load entire shift patterns, dramatically cutting down on admin time and freeing you up for more important tasks.
Print rosters easily
Available to Classic Premium and Platinum, and EOS Lite, Plus and Unlimited subscriptions
The new Print Roster feature is here for Work Site and Position-based rostering. Managers can now effortlessly print offline copies for their on-site teams. Customise what you print, including date range and specific Work Sites, keeping everyone informed, online or off.
Expense Management
Automated receipt scanning for expense submissions
Available to Classic Premium and Platinum, and EOS Plus and Unlimited subscriptions
Our new automated receipt scanning uses smart technology to instantly extract and pre-fill four key details from your uploaded receipt images. Simply snap a photo or upload, and watch the system do the work, making expense reporting quicker and easier than ever.
EH Work App and Platform Experience
EH Work app now offers “Quick Log Out”
Available to all subscriptions
The EH Work app now offers two options when logging out. “Quick Log Out” ends your session while retaining settings for faster login, eliminating unnecessary passcode resets, and “Full Log Out” clears all session data and user settings and requires the full sign-in process to be completed next time, including authentication and passcode setup.
EH Work app security enhancement
Available to all subscriptions
The EH Work app now automatically blocks passwords that have been exposed in known data breaches. When setting or changing your password, you’ll be prompted immediately if it’s compromised, ensuring your account always has a secure layer of protection.
EH Work app update
Available to all subscriptions
Make sure to update your EH Work app. Dive into Dark Mode for a comfortable viewing experience, and use our new Quick Log Out feature to keep your settings saved for speedy logins. Plus, we’ve boosted security to prevent compromised passwords. Simple, fast, and secure.
Improvements to Settings UI
Available to all subscriptions
A fresh new look has arrived to your Settings pages. This new look features a more streamlined design for a smoother and more intuitive experience. As part of the upgraded experience we’ve also given admins faster access to the Settings they want, a clearer page structure, and smarter search to manage platform configurations.
Enhanced Company Feed
Share more engaging announcements
Available to all subscriptions
We’ve given the Company Feed a major upgrade to make sharing updates and celebrating wins more engaging than ever. You can now add videos, multiple images, and links to your posts, making it easier to tell your company’s story. And with a new “Regular Post” type, you can share everyday updates without needing to make a formal announcement, perfect for quick wins, news, and highlights that keep everyone connected.
Reach your people better with updated Announcements
Available to all subscriptions
We’ve made big improvements to how announcements reach your people. Now, all employees will always be notified when an announcement is posted, ensuring no important update goes unseen. You can disable comments to keep messages focused and enable read receipts to confirm who’s seen it, which will also pin the announcement to the top of the Feed and mobile Work dashboard until they’ve been acknowledged. Your company-wide communications just got a whole lot clearer.
Celebrate birthdays and work anniversaries easier
Available to all subscriptions
We’ve made it easier to celebrate the moments that matter. Birthdays and work anniversaries are now front and center in the Company Feed, helping teams celebrate their colleagues and strengthen company culture. Prefer to keep things private? No problem. Employees can easily opt out of displaying their birthday in their profile settings. A more connected, celebratory workplace is just a post away!
Timesheet submission is now easier
Available to all subscriptions
Say goodbye to daily timesheet data entry. Employees can now reuse their last submitted timesheet with a single tap. It’s the fastest way to log your hours. Just tap, quickly review, and submit. We’re making timesheet management effortless and error-free.
Payroll
Employee leave rates update
Available to all subscriptions
Payroll admins can now apply daily or weekly rates for all leave taken. This new flexibility is easy to set up in the Leave Categories screen, making your pay runs smoother and more versatile.
Automate public holiday not worked to timesheets
Available to all subscriptions
Timesheets can now automatically manage complex entitlements and the “Otherwise Working Day” test. Admins can apply unworked holidays for all eligible staff with a single click, guaranteeing compliance and accurate pay, every time.
Increased security with 2FA for EH Work App
Available to all subscriptions
You can now set up both an Authenticator App and SMS for two-factor authentication on the EH Work App. This dual-method option gives you more control and flexibility while keeping your data safe.
Improved payroll account recovery process
Available to all subscriptions
We’ve streamlined the Payroll Account Recovery process to reduce lockouts and help you stay on schedule. New in-flow guidance clarifies verification steps, including mandatory checks for selfie submissions. Plus, new account creation now strongly advises using legal names to guarantee easy future access.
Jump into the Employment Operating System today
Employment doesn’t have to be hard. Streamline every step of the employment lifecycle so you and your team can run ahead. Our world-first all-in-one Employment OS integrates HR, Payroll, Recruitment and Workforce Management to make employment easier for everyone.
Not using Employment Hero yet? Book a free demo with our business specialists and unlock more time in your day.
