Meet Employment Hero’s new Recruitment Agent for AI interviews

Hiring is the lifeblood of a growing business, but it’s often a bottleneck. The endless cycle of sifting through applications, scheduling calls and conducting first-round interviews consumes hours that you and your team simply don’t have. High volumes of unqualified applicants and inconsistent screening processes only add to the pressure, delaying offers and risking the loss of top talent to faster competitors.

It’s time to stop letting administrative overload dictate your hiring success. We’re introducing a powerful new AI colleague designed to reclaim your time and revolutionise your recruitment process: the Recruitment Agent.

Part of our AI-powered Recruitment Agent suite, the Recruitment Agent automates first-round, structured video interviews. It’s not about replacing human judgment; it’s about augmenting it. This tool handles the repetitive, time-consuming screening so you can focus on what matters most—connecting with the best-fit candidates to build your team.

What is the Recruitment Agent?

Imagine a world where you no longer spend your days conducting back-to-back screening calls, asking the same questions repeatedly. The Recruitment Agent makes this a reality. It’s an AI-driven feature fully integrated into the Employment Hero platform that manages the entire first-round interview process for you.

From generating role-specific questions to inviting candidates, collecting video responses and providing AI-assisted analysis, the Recruitment Agent streamlines every step. It ensures every applicant gets a fair and consistent opportunity to shine, while delivering a pre-vetted shortlist of top contenders directly to you.

How it works: Your new automated workflow

We designed the Recruitment Agent to be both powerful and intuitive, seamlessly fitting into your existing hiring flow. It empowers you with control while freeing you from the manual grind.

Here’s how you can put your new AI colleague to work:

1. Simple setup, powerful results

Getting started is straightforward. When setting up a new role in our Applicant Tracking System (ATS), simply add the Recruitment Agent to one of your hiring stages. The system instantly gets to work. Based on your job description, the AI proposes a structured interview with 4–6 questions designed to assess key competencies.

Questions are categorized to give you a holistic view of each candidate:

• Motivational: Why do they want this role?
• Behavioural: How have they handled situations in the past?
• Situational: How would they approach a future challenge?
• Role-specific: Do they have the necessary technical skills?

2. Built-in rigour and full control

The Recruitment Agent doesn’t just ask questions; it establishes a clear framework for what a great answer looks like. For each question, you can see the evaluation rationale and scoring rubrics that define the difference between a strong and weak response.

Most importantly, you are always in the driver’s seat. Before sending any invites, you can review, edit, reorder or even rewrite the questions and rubrics to perfectly align with your standards. Once you’re satisfied, you launch the interview stage with confidence.

3. A fair and flexible candidate experience

Once activated, candidates who reach the interview stage receive an email invitation to complete their guided video interview. They have a seven-day window to record their responses, eliminating the stress of calendar clashes and allowing them to prepare and perform at their best.

The experience is designed for clarity and accessibility. Each prompt is displayed with clear on-screen text, ensuring every candidate understands what is being asked. They record their answers question-by-question, creating a structured and consistent process for everyone. This approach not only levels the playing field, but also strengthens your employer brand by projecting professionalism and fairness.

4. AI-assisted review for faster decisions

This is where the magic happens. Instead of spending hours managing calendars and missing calls, the Recruitment Agent provides an AI-assisted scorecard and a summary for each candidate. It evaluates responses against the pre-defined rubrics and highlights top performers.

You can quickly compare applicants based on consistent criteria, watch video responses and identify a high-quality shortlist in a fraction of the time. The final decision always rests with you, but now it’s informed by structured data, not just gut feel.

The benefits of putting the Recruitment Agent to work

Integrating the Recruitment Agent into your recruitment process isn’t just about efficiency, it’s a strategic move that delivers tangible benefits across your business.

Hire faster with pre-vetted shortlists

The biggest advantage is speed. By automating first-round screening, you cut through the noise and get to a list of interview-ready candidates sooner. Early results show a 46% reduction in screening time. This allows you to skip the administrative backlog and move straight to final-stage interviews, shaving days or even weeks off your time-to-hire. In a competitive market, that speed gives you a decisive edge.

Make smarter, more consistent decisions

Bias is an unconscious-but-powerful force in recruitment. The Recruitment Agent helps mitigate it. By using standardized questions and transparent scoring rubrics for every applicant, it ensures your evaluations are objective and evidence-based. This data-backed approach makes it easier to compare candidates fairly and gives your entire hiring team the confidence to make better, more informed decisions.

Create a fair and scalable process

As your business grows, so does the volume of applications. The Recruitment Agent provides a scalable solution that doesn’t compromise on quality. Every candidate receives the same fair and structured experience, regardless of whether you have 10 applicants or 1,000. This consistency reinforces your reputation as a fair and transparent employer, helping you attract top talent.

Ready to transform your hiring?

Stop letting repetitive tasks drain your resources and slow down your growth. The Recruitment Agent and its powerful AI-interview feature are here to help you hire faster, smarter and fairer. By automating the heavy lifting of first-round interviews, we’re giving you back the time to focus on building relationships with the high-potential candidates who will drive your business forward.

This is more than just a new tool; it’s your new AI colleague, ready to work for you. Explore the new Recruitment Agent and discover a better way to build your team.