This is an identified position for an Aboriginal and/or Torres Strait Islander person.

Are you ready to step into a role where you can make a real difference?

Yalga Connect is growing, and we’re looking for a House Coordinator to join our Rockhampton team!

This isn’t your typical residential care role. We’re looking for someone who can bring leadership, organisation, cultural connection and a whole lot of heart to the placements; while working closely with our House Manager to create a safe, stable and supportive environment for young people in care.

About Yalga Connect

At Yalga Connect, we’re walking alongside Aboriginal and Torres Strait Islander children and young people to create brighter futures. As a proud First Nations-led organisation, we believe every child deserves to grow up feeling safe, connected, valued, and empowered to thrive.

We’re reimagining Out of Home Care through culturally safe, therapeutic and child-centred practice. Our young people are at the heart of every decision we make, and we’re looking for passionate people who want to walk alongside them as they heal, grow and thrive.

Everything we do is guided by the Child Safe Standards, ensuring children’s rights, voices, safety, and wellbeing remain at the centre of every decision we make. We are committed to creating environments where children feel heard, respected, protected, and empowered.

We are also guided by the Aboriginal and Torres Strait Islander Child Placement Principle, embedding the principles of Prevention, Partnership, Placement, Participation, and Connection into our everyday practice. These guiding principles shape how we work with children, families, communities, Elders, and stakeholders to ensure culture is not an afterthought – it is at the forefront of every child’s journey.

We don’t just want young people to be safe.We want them to feel seen, heard, valued, connected and supported to thrive.

About the Role

As our House Coordinator, you’ll work alongside and under the support of the House Manager, helping keep the day-to-day running of the placements on track while also taking a lead role in case coordination and support planning.

You’ll be someone who can move between the practical and the people-focused parts of residential care; one minute supporting the team and checking the placement is running smoothly, the next advocating for a young person and working alongside stakeholders.

Your day-to-day may include:

• Supporting the House Manager with the daily operation of the placement
• Coordinating and contributing to case management and case planning
• Supporting Youth Workers to maintain high standards of care and practice
• Building strong relationships with young people, their families, kin and community
• Working collaboratively with Child Safety, schools, health services, cultural supports and other stakeholders
• Supporting routines, appointments, activities, documentation and placement requirements
• Monitoring the presentation, safety and standard of the home 
• Supporting medication, vehicle, household and placement processes 
• Assisting with staff guidance, coaching and day-to-day expectations
• Supporting handovers, reporting and accountability
• Identifying opportunities to improve outcomes for young people
• Oversee the daily operations of the residential house, ensuring compliance with organisational policies and procedures.
• Manage budgets and resources efficiently to ensure the sustainability of the service.
• Maintain accurate records and documentation in accordance with regulatory requirements.

What You’ll Bring!

We’re looking for someone who is:

✨ Passionate about supporting young people 

✨ Confident working in residential care 

✨ Organised and able to juggle competing priorities 

✨ Comfortable with case management and documentation 

✨ A strong communicator and relationship builder 

✨ Able to work collaboratively with stakeholders 

✨ Confident supporting and guiding Youth Workers 

✨ Culturally aware, respectful and committed to culturally safe practice 

✨ Proactive – you see what needs doing and get stuck in! 

✨ Someone who brings warmth, accountability and a strengths-based approach

Must Have:

• A Diploma in Child, Youth and Family Intervention or an equivalent recognised qualification.
• Be based in Rockhampton, or be genuinely willing to relocate to Rockhampton.
• Completion of Hope and Healing Framework Training or willing to obtain.
• Current Working With Children (Blue Card)
• A valid Drivers License (open)
• Experience managing and leading teams, coaching staff and supporting daily operations.
• The ability to provide two recent referees of supervisors.

What You’ll Get:

We want you to feel supported too!

• Full-time employment
• Work with an Aboriginal-owned and Aboriginal-led organisation
• Support from an experienced House Manager
• Training, development and opportunities to grow
• Leadership and practice support
• The opportunity to work alongside community and stakeholders
• A chance to genuinely influence outcomes for young people
• A role where your ideas, experience and cultural knowledge are valued
• Be part of a team focused on creating safe, stable and culturally connected homes

Ready to Make a Difference?

If you’re looking for meaningful work where you can genuinely change lives and be supported by a team who cares just as much as you do, every shift has purpose, every relationship matters, and every young person is seen for who they are, not just what they’ve been through – we would love to yarn with you!

📧 Apply today via the ‘Apply Now’ button. Please upload your resume and a brief cover letter describing your experience, values and your ‘why’ behind wanting to be a Youth Worker.

Applications will be assessed as they are received, and we may appoint before the closing date.

If you would like further information before applying, please contact hr@yalgaconnect.com.au.