Case Manager – Male Residential Rehabilitation Service

Residential Rehabilitation • Watson, Australian Capital Territory 2602, Australia • Full-time
AI Job Summary
  • At least three years in case management, AOD services, residential rehabilitation, community services or a related field.
  • Experience providing culturally safe, trauma-informed, person-centred and recovery-focused support to Aboriginal men with complex needs.
  • Qualification in Community Services, Health, AOD or a related field.

Role Type

On-site • Contract • Full-time • Mid-level Senior

Description

Case Manager – Male Residential Rehabilitation Service

1 year fixed-term full-time contract (35 hours per week) 24/7 roster including day, afternoon, overnight and weekend shifts

 Salary dependent upon skills, experience and qualifications

Being male is a genuine occupational qualification under section 34 of the Discrimination Act 1991 (ACT).

 

About the Role

Winnunga is seeking an experienced and compassionate Case Manager to join our Drug and Alcohol Residential Rehabilitation Service in Watson, ACT.

This is an exciting opportunity to support Aboriginal and Torres Strait Islander men on their recovery journey within a culturally safe, trauma-informed and recovery-focused residential environment.

Working within the ADARRN Model of Care, the successful applicant will provide individualised case management, support residents in daily program activities, and work collaboratively with internal and external stakeholders to achieve positive health, wellbeing and recovery outcomes.

The role is focused on building strong and respectful relationships with residents, identifying strengths and aspirations, supporting behaviour change, and helping residents reconnect with health, housing, family, community and other supports that contribute to long-term wellbeing and successful transition back into the community.

Key Responsibilities

  • Provide strengths-based, trauma-informed and culturally safe case management to residents
  • Develop and implement individual case plans that support recovery, wellbeing and personal goals
  • Support residents through the daily residential program and rehabilitation activities
  • Assist residents to identify and address factors contributing to alcohol and other drug use
  • Coordinate referrals and access to health, housing, legal, family, community and social supports
  • Identify and manage risks and respond appropriately to complex situations and behaviours
  • Maintain accurate case notes, assessments and documentation
  • Participate in case reviews, care planning, resident transition planning and team handovers
  • Work collaboratively with colleagues and external stakeholders to achieve positive resident outcomes
  • Contribute to a positive, culturally safe and respectful workplace culture

 

About You

  • Minimum three years’ experience in case management, Alcohol and Other Drugs (AOD), residential rehabilitation, community services or a related field
  • Demonstrated understanding of Aboriginal health and wellbeing, including the importance of culture, connection, family, community and self-determination
  • Experience providing culturally safe, trauma-informed, person-centred and recovery-focused support
  • Strong communication and relationship-building skills
  • Demonstrated ability to manage complex situations, assess risk and respond appropriately
  • Ability to work collaboratively with internal and external stakeholders
  • Strong organisational, documentation and time management skills
  • Commitment to teamwork, cultural safety and continuous improvement
  • Sound computer literacy including Microsoft Office and client management systems

 

Essential Requirements

  • Relevant qualification in Community Services, Health, Alcohol and Other Drugs (AOD), or a related field
  • Current Driver Licence
  • Senior First Aid qualification, or willingness to obtain
  • Ability to satisfy applicable National Police Check requirements
  • Ability to satisfy Working with Vulnerable People (WWVP) registration requirements
  • This is an Aboriginal and/or Torres Strait Islander identified position under relevant Commonwealth and ACT legislation.

 

Why Join Winnunga?

Winnunga Nimmityjah Aboriginal Health & Community Services (Winnunga AHCS) is an Aboriginal Community Controlled Health Service delivering holistic healthcare to Aboriginal and Torres Strait Islander peoples across the ACT and surrounding regions.

We’re committed to improving the health and wellbeing of Aboriginal and Torres Strait Islander peoples through culturally safe and community-led services. This role provides an opportunity to support men in their recovery journey while making a genuine and lasting difference in the lives of individuals, families and communities.

               

Benefits

  • Salary packaging benefits to increase your take-home pay
  • Free parking near our premises
  • Free gym membership
  • Strong executive support
  • Meaningful work with direct community impact

While this role is being offered initially as a 12 month contract, there is a high likelihood it will transition to an ongoing/permanent position for the right candidate.