Watson Blinds & Awnings – External Products Installer – Window Furnishings

Watson Blinds & Awnings – External Products Installer

Canberra, Hume | Full-time | Monday to Friday, 7:00 am – 3:30 pm

Join the Watson Team!

Watson Blinds & Awnings is looking for an experienced and motivated External Products Installer to join our established Product Installation team in Hume.

You will primarily be responsible for installing external products at residential and commercial properties, including awnings, external shutters, retractable roof systems and other outdoor shading solutions. The role also requires flexibility to undertake internal window furnishing and commercial installations when required, including during wet weather when external installations cannot safely or practically proceed.

We are looking for someone who takes pride in their workmanship, has a strong focus on safety and quality, and enjoys delivering an excellent customer experience. If you have installation experience in a related trade and are willing to learn, we would love to hear from you!

Job Summary

The External Products Installer is responsible for the safe, professional and accurate installation of external shading products and associated systems, as well as internal and commercial window furnishing products when required.

This role requires practical problem-solving skills, confidence using hand and power tools, attention to detail and the ability to work independently or as part of a team. The successful applicant must be adaptable and willing to work across different product types and installation environments to meet operational requirements and customer commitments.

You will represent Watson in customers’ homes and commercial environments, ensuring every installation meets our quality standards, follows relevant safety requirements and leaves the customer confident and satisfied.

Key Responsibilities

1. Product Installation

• Install external products, including awnings, external shutters, retractable roof systems and other outdoor shading solutions.
• Undertake internal window furnishing installations when required, including blinds, curtains, shutters and other products across Watson’s range.
• Carry out installations in residential and commercial settings, including offices, retail premises, health facilities and other commercial sites.
• Read and follow installation instructions, plans, job specifications and drawings.
• Ensure products are correctly fitted, aligned, secured and operating as intended.
• Adapt to changing installation schedules and assist with internal or commercial installations during wet weather when external work cannot safely or practically proceed.
• Be flexible in undertaking other installation duties across Watson’s product range to meet business needs and customer commitments.
• Identify and report site conditions or installation issues that may affect safety, product performance or the quality of the finished job.

2. Workplace Health and Safety

• Follow Watson’s workplace health and safety procedures, safe work practices and site-specific requirements.
• Conduct pre-start checks and assess site conditions before commencing work.
• Use tools, equipment and personal protective equipment (PPE) appropriate to the task and identified risks.
• Follow safe manual handling practices and applicable working-at-heights requirements.
• Identify and report hazards, incidents and near misses, and stop work where conditions are unsafe.
• Comply with commercial site induction requirements and relevant safety procedures when working at commercial premises.

3. Customer Service

• Communicate professionally with customers and other site personnel.
• Explain product operation, features and basic maintenance requirements.
• Respond to customer questions and raise concerns promptly where further assistance is required.
• Maintain a clean, respectful and professional presence at every job site.

4. Quality Assurance

• Complete installations in accordance with company standards, manufacturer instructions and applicable requirements.
• Test products and demonstrate their correct operation before leaving the site.
• Identify and report defects, installation issues or potential rework.
• Take responsibility for workmanship and ensure jobs are completed correctly the first time wherever possible.

5. Job Documentation and Vehicle Management

• Complete installation paperwork, job notes, checklists and required reporting accurately.
• Report incomplete work, additional requirements, site issues and follow-up actions promptly.
• Maintain tools, equipment, stock and materials in the company vehicle.
• Ensure the vehicle and equipment are kept clean, organised and in safe working condition.

Requirements

• Values: Demonstrate a commitment to Watson’s values of Quality, Integrity, Ease and Experience.
• Experience: Previous experience installing awnings, external shutters, outdoor shading systems or similar products is preferred. Applicants with relevant trade or construction experience who are willing to learn will also be considered.
• Technical Skills: Competent use of hand and power tools, with the ability to interpret installation instructions, job specifications and drawings.
• Flexibility: Willingness to undertake external, internal and commercial product installations as required, including changes to work allocation due to wet weather or operational requirements.
• Safety Awareness: Strong understanding of safe work practices and a commitment to following site requirements and company procedures.
• Physical Capability: Ability to undertake manual work, including lifting, carrying, bending, working outdoors and using ladders or access equipment where required, subject to applicable safety requirements.
• Customer Service: Professional communication skills, a positive attitude and a customer-focused approach.
• Problem-Solving: Ability to identify site challenges, work through practical solutions and escalate issues when required.
• Driver’s Licence: Current Australian driver’s licence suitable for the role and a safe driving history.

Preferred Qualifications

• Experience in awning installation, external shutters, outdoor blinds, retractable roof systems, internal window furnishings, carpentry or a related trade.
• Construction or building industry experience.
• A current Construction Induction Safety Certificate (White Card).
• Relevant working-at-heights, asbestos awareness and silica safety training, where applicable.

If you do not hold all the relevant safety qualifications, we are happy to discuss training requirements and support you to obtain the appropriate certifications.

Working Conditions

This is a hands-on, field-based position involving regular travel to residential and commercial customer sites. The work includes external installation activities, internal window furnishing installations, commercial projects and physical tasks in varying site and weather conditions.

While the position primarily focuses on external products, the successful applicant must be willing and available to undertake internal and commercial installations whenever required by the business, including during wet weather when external work cannot safely or practically proceed.

The role requires flexibility to work across Watson’s product range and installation environments to support scheduling requirements, maintain productivity and meet customer commitments.

Standard working hours are Monday to Friday, 7:00 am to 3:30 pm, based at our Hume location.

Why Join Watson Blinds & Awnings?

• Join an established, locally owned and family-operated Australian business.
• Work with a supportive and experienced installation team.
• Install quality products backed by Watson’s commitment to workmanship and customer service.
• Develop your skills through on-the-job training and professional development.
• Be part of a business that values its people and takes pride in doing the job right.

Ready to Join the Team?

If you are a reliable, safety-conscious installer who takes pride in quality workmanship, is adaptable across different installation tasks and wants to be part of a team that values its customers and employees, we would love to hear from you!

Submit your application and tell us about your experience and why you would like to join Watson Blinds & Awnings.