Operations Leader

(Care) Care Partners Team • Melbourne, Victoria 3000, Australia • Full-time
AI Job Summary
  • Must have full Australian work rights.
  • Proven experience leading large, complex teams and operations.
  • Ability to use data and insights to drive decisions and action.

Role Type

Permanent • Full-time • Senior

Description

Build the future with Trilogy Care

Trilogy Care is one of Australia’s fastest-growing health and aged care organisations, redefining how care is delivered and supporting Australians to live independently at home.

As we continue to grow, we’re looking for an experienced Senior Leader to join our team and help shape the way we work, scale and deliver exceptional outcomes for our customers and our people.

The Opportunity

This is an opportunity for an experienced leader who thrives in a fast-paced, high-growth environment and is passionate about people, performance, customer experience and continuous improvement

You’ll bring strong business and operational leadership, commercial thinking and a data-driven approach to help improve performance, build high-performing teams and create smarter, more efficient ways of working. 

Technology and AI are an important part of our future, and we’re looking for someone who is curious about how emerging technology can transform the way organisations operate. 

What you’ll bring

  • Proven experience leading large, complex teams and operations
  • A strong track record of improving performance and customer outcomes
  • The ability to use data and insights to drive decisions and action
  • Strong people leadership and stakeholder management skills
  • Experience leading change, transformation or continuous improvement
  • A commercial and solutions-focused mindset
  • Curiosity and openness towards AI, automation and emerging technology
  • Experience in a fast-paced or highly regulated environment will be highly regarded

Why Trilogy Care

  • Join a rapidly growing organisation with a meaningful purpose
  • Make a genuine impact on how we work and grow
  • Work alongside a forward-thinking leadership team
  • Opportunity to influence and shape the future
  • Hybrid working arrangements
  • Vibrant team culture and regular social events
  • EAP support for you and your immediate family

If you’re an experienced leader who enjoys people, performance, transformation and building better ways of working, we’d love to hear from you.

Please note

To join our team, you’ll need to have full Australian work rights. As part of our standard recruitment process, we’ll also conduct a working rights check, police check and request professional references during onboarding.

We appreciate the interest of recruitment agencies but kindly ask that resumes not be submitted unless a prior agreement is in place. Trilogy Care will not accept responsibility for any fees related to unsolicited resumes.

Company Overview

Trilogy Care is one of Australia’s fastest-growing providers of home care. We support older Australians to live independently by offering a flexible, self-managed approach to care. Our model gives clients more choice, control and value, allowing them to spend less on fees and more on the support that matters most. Join a purpose-driven team that’s transforming home care through innovation and client empowerment.