Recruitment Consultant – Early Childhood & OSHC

Early Years & Outside School Hours Care | Tradewind Australia | 6:30am – 15:00pm

Role Overview

The Recruitment Consultant is responsible for managing and growing a temporary recruitment desk across Early Childhood Education (EY) and Outside School Hours Care (OSHC).

The role focuses on daily booking fulfilment, effective deployment of the existing casual workforce, client relationship management, face-to-face client visits, sales activity and revenue generation. The successful consultant will balance the demands of a fast-paced booking desk with consistent business development activity to build a sustainable, profitable and growing client portfolio.

Key Responsibilities

Booking Fulfilment & Workforce Deployment

• Manage daily temporary staffing requests across Early Childhood Education and OSHC services.
• Fill confirmed bookings, urgent staffing requests, last-minute absences and ongoing temporary requirements using the existing candidate pool.
• Match available educators to shifts based on qualifications, experience, location, availability, suitability and client requirements.
• Maintain accurate booking records, shift confirmations, cancellations and changes within the recruitment system.
• Proactively contact available educators to secure coverage for upcoming shifts.
• Monitor unfilled bookings and implement timely solutions to minimise service disruption.
• Build an understanding of educator availability, reliability, preferences and placement history.
• Manage shift changes, replacements, no-shows and client escalations promptly.
• Review upcoming booking requirements and anticipate coverage challenges.
• Maintain clear communication with clients and educators regarding shift details and expectations.
• Monitor booking fulfilment performance and identify opportunities to improve fill rates.

Candidate Deployment & Collaboration

• Work closely with the Candidate Consultant to understand the available workforce, candidate pipeline and areas of staffing shortage.
• Provide regular feedback on client demand, booking trends, qualification requirements and geographic gaps.
• Communicate candidate feedback, reliability concerns and client preferences to the Candidate Consultant.
• Identify gaps between available candidates and client demand and collaborate on workforce planning.
• Support the effective utilisation and retention of the existing casual workforce through regular engagement and suitable shift allocation.
• Ensure only appropriately qualified, screened and compliant educators are placed into assignments.
• Refer recruitment, screening and onboarding requirements to the Candidate Consultant rather than duplicating their responsibilities.
• Maintain accurate records of candidate availability, booking history and deployment outcomes.

Client Relationship Management & Centre Visits

• Develop and maintain strong relationships with Early Childhood Education centres, kindergarten services and OSHC providers.
• Conduct regular face-to-face visits to existing and prospective clients.
• Build relationships with Centre Directors, Assistant Centre Managers, Educational Leaders, OSHC Coordinators and other relevant decision-makers.
• Understand each client’s staffing patterns, operational challenges, service culture and temporary workforce requirements.
• Proactively contact existing clients to anticipate upcoming needs and secure repeat bookings.
• Seek feedback on educator performance and service quality.
• Resolve client concerns and service issues professionally and promptly.
• Identify opportunities to increase booking volumes, expand account relationships and introduce services to additional sites.
• Maintain regular communication with clients to strengthen relationships and establish Tradewind as a preferred temporary staffing partner.

Sales & Business Development

• Undertake consistent daily outbound sales activity targeting prospective EY and OSHC clients.
• Research and identify new centres, service operators and organisations requiring temporary staffing support.
• Make outbound calls, send introductory emails and conduct structured follow-ups.
• Arrange face-to-face meetings and centre visits to introduce Tradewind’s temporary staffing services.
• Develop new client relationships and convert prospects into active, revenue-generating accounts.
• Re-engage dormant clients and identify opportunities to win back previous business.
• Increase booking frequency and revenue across existing accounts.
• Maintain an active sales pipeline, recording prospecting activity, meetings, opportunities and follow-up actions.
• Identify potential demand before it becomes an urgent staffing request.
• Communicate market intelligence and emerging client requirements to the wider team.
• Maintain regular sales activity during busy periods rather than relying solely on incoming bookings.
• Take ownership of growing the desk’s client portfolio, booking volumes and profitability.

Desk Performance & Commercial Accountability

• Take ownership of agreed booking, sales, revenue and gross profit targets.
• Monitor fill rates, unfilled shifts, booking volumes and client demand.
• Understand the commercial impact of charge rates, pay rates, margins, cancellations and workforce utilisation.
• Prioritise work according to urgency, client impact and commercial opportunity.
• Review performance against targets and implement corrective actions where required.
• Maintain accurate client, booking and sales records.
• Provide regular reporting on desk activity, client development, booking fulfilment and commercial results.
• Work collaboratively with the Candidate Consultant and management to address workforce shortages and maximise available opportunities.

Role Boundaries & Team Collaboration

The role owns:

• Client relationships and account management.
• Booking requests, shift fulfilment and educator deployment.
• Sales activity, new business development and client visits.
• Booking performance, revenue and gross profit.
• Communicating workforce demand and placement feedback.

Your team will support and own the:

• Candidate sourcing and attraction.
• Candidate screening, interviews and assessment.
• Candidate onboarding and compliance documentation.
• Building and maintaining the available candidate pool.
• Recruiting educators to address workforce shortages.

Shared responsibility:

All three consultants collaborate to ensure the available workforce aligns with client demand, placements are successful, client expectations are met and the temporary desk continues to grow.

Why Join Tradewind?

At Tradewind Australia, we specialise in connecting talented professionals with opportunities across Education, Social Services and Healthcare.

You’ll be joining a team that understands recruitment, values strong relationships and gives consultants the opportunity to make a real impact.

What makes this opportunity different?

• Own your desk: Take responsibility for developing client relationships, driving bookings and growing your portfolio.
• Get out into the market: Build genuine connections through face-to-face visits, not just phone calls.
• Dedicated team support: Work alongside Candidate and Compliance Consultants who support educator attraction, onboarding and workforce readiness.
• Variety and responsibility: Combine fast-paced recruitment delivery with proactive business development.
• Meaningful work: Help childcare centres and OSHC services access the educators they need to support children and families.

Ready to Grow Your Recruitment Career?

If you’re a confident relationship builder who enjoys sales, thrives in a fast-paced environment and wants to take ownership of a growing recruitment desk, we’d love to hear from you.

Apply now and help us build lasting partnerships across the growing Early Years and OSHC sector.