Medical Receptionist

Medical Administration & Receptionist

Full Time  ·Permanent Position  ·  Norwood SA 5067

Full Time — Permanent        $35+ per hour (DOE)        Healthcare & Medical 

LOCATION

Como Shopping Centre, Level 1, 168 The Parade, Norwood

HOURS

Mon–Fri 8:30am–10:00pm|  Sat–Sun 9:00am–5:00pm

EMPLOYMENT

Full Time — Permanent

SALARY

$35+ per hour, reviewed after trial period

About Us

Total GP Care Norwood is a purpose-built, AGPAL-accredited multi-disciplinary medical clinic located in Norwood’s Como Shopping Centre. We provide comprehensive general practice, on-site radiology, pathology, allied health, and urgent care services to a growing and diverse patient community. We take pride in a professional yet relaxed workplace where every team member is genuinely valued.

✓ AGPAL Accredited Practice   ✓ Best Practice Software   ✓ Mixed Billing Available

The Opportunity

We are seeking a warm, organised, and experienced full-time Administration / Receptionist to be the face of our Norwood clinic. You will be the first point of contact for patients — in person and by phone — while supporting our dedicated team of GPs, nurses, and allied health professionals.

What You’ll Do

• •Greet patients and manage check-in / check-out processes efficiently and warmly
• •Handle a high volume of inbound calls, appointment scheduling, and recall management
• •Manage billing including Medicare, DVA, and private accounts
• •Maintain accurate patient records using Best Practice software
• •Process referrals, results, and correspondence for GPs and allied health providers
• •Liaise with on-site Clinpath Pathology and radiology services
• •Assist with opening and closing procedures and general clinic administration
• •Support the Practice Manager and colleagues with day-to-day tasks

What We’re Looking For

• •Previous medical reception or general practice administration experience — highly regarded
• •Confidence with Best Practice software (experience preferred)
• •Strong understanding of Medicare billing, DVA, and HCC concessions
• •Exceptional interpersonal skills and genuine compassion for patients
• •Ability to multitask calmly in a fast-paced environment
• •High accuracy, attention to detail, and professional discretion
• •Reliable, punctual, and a true team player
• •Fluency in a second language is an advantage — we serve a multicultural community

What We Offer

• •$35+ per hour, with performance-based increases available after a trial period
• •Permanent full-time role in a well-established, growing practice
• •Inclusive and supportive team with a professional yet relaxed culture
• •Convenient Norwood location in Como Shopping Centre with ample parking
• •Work-life balance genuinely valued by management
• •On-site pathology, radiology, and allied health services

How to Apply

Email your résumé and a brief cover letter addressed to the Practice Manager to:

norwoodpm@totalgpcare.com.au

Questions? Call (08) 8102 0992

Total GP Care is an equal opportunity employer. We acknowledge the Kaurna people as the traditional custodians of the Adelaide region. AGPAL Accredited — 4th Edition Standards.