Sales Coordinator

Summary:

The Sales Coordinator plays a key role in supporting the successful delivery of sales and project marketing activities across Robert Edwards Real Estate residential development portfolio. The position provides administrative, operational, and customer service support to the sales team, ensuring the smooth coordination of project launches, sales campaigns, client enquiries, contract administration, and settlement processes.

Working closely with internal stakeholders, channel partners, and prospective purchasers, the Sales Coordinator helps maintain accurate sales records, prepares reporting and marketing collateral, coordinates sales documentation, and supports customer engagement throughout the sales journey. The role also acts as a liaison between the sales team and TOGA’s Development Team, assisting with the flow of market feedback, customer insights, and project information to support commercial objectives and project success.

This position requires strong organisational skills, attention to detail, and a customer-focused approach to ensure an exceptional client experience and efficient sales operations from project launch through to settlement.

Responsibilities:

• Coordinate purchaser communications throughout the pre-settlement process.
• Collaborate with Development, Design, and Marketing teams throughout project lifecycles.
• Ensure all sales documentation, trust account obligations (if applicable), and agency processes comply with legislative requirements.
• Ensure a premium customer experience from initial enquiry through to settlement.
• Role model the TOGA behaviours.
• Develop and proactively implement WHS and Environmental strategies and initiatives in consultation with the Head of WHS.

Qualifications:

• Property, real estate or off-the-plan experience
• Strong customer service and communication skills
• Strong administrative capability
• Professional presentation and interpersonal skills
• Ability to work independently and take initiative
• High attention to detail
• Ability to manage competing priorities
• Experience dealing with customers in high-pressure environments