Proposal Coordinator Administration

Wetherill Park, New South Wales 2164, Australia • Full-time

Role Type

On-site • Permanent • Full-time • Entry Level

Description

Start in sales coordination. Learn engineering. Grow into business development.

 

STS Group is a growing engineering consultancy providing

geotechnical, environmental, drilling and laboratory services

to the construction, infrastructure and property sectors.

 

We are looking for a

bright, organised and commercially minded person early in their career

to join our team.

 

This is not a traditional administration role.

 

You will sit at the front end of our business, helping manage new client enquiries, coordinating and tracking fee proposals, following up opportunities and ensuring successful proposals are transitioned efficiently into live projects.

 

As you develop your understanding of our services and clients, we want you to become confident speaking directly with clients, identifying what they need and helping STS convert opportunities into projects.

 

What you’ll be doing

 

Client enquiries

 

•

Receive and coordinate incoming client enquiries

 

•

Speak with clients to understand basic project requirements

 

•

Record opportunities accurately in the STS Portal

 

•

Direct enquiries to the appropriate technical team

 

•

Make sure opportunities don’t get lost or forgotten

 

Proposals & sales pipeline

 

•

Coordinate and track fee proposals

 

•

Maintain an accurate pipeline of outstanding opportunities

 

•

Monitor proposal values, status and next actions

 

•

Follow up clients after proposals have been submitted

 

•

Record feedback, changes and outcomes

 

•

Help identify why STS wins or loses opportunities

 

Project setup

 

•

Once work is accepted, coordinate the transition from proposal to project

 

•

Confirm the required client and project information has been received

 

•

Assist with opening projects in the STS system

 

•

Coordinate handover to the relevant Project Manager and technical team

 

Analysis & systems

 

•

Learn and become highly capable using the STS Portal

 

•

Analyse proposal activity and conversion rates

 

•

Identify overdue proposals and follow-ups

 

•

Assist with sales and pipeline reporting

 

•

Look for ways to improve our systems and processes

 

Who we’re looking for

 

We’re less interested in years of experience and more interested in

potential

.

 

You may be a recent graduate or have a few years’ experience in sales support, administration, project coordination, customer service or professional services.

 

You will ideally be:

 

•

Highly organised and reliable

 

•

Confident speaking with clients on the phone

 

•

Naturally analytical and comfortable with numbers

 

•

Strong with Excel and computer systems

 

•

Quick to learn new software

 

•

Able to manage multiple priorities

 

•

Clear and professional in your written communication

 

•

Curious about business and how companies win work

 

•

Persistent and comfortable following things up

 

•

Someone who takes ownership rather than waiting to be told

 

•

Interested in developing a career in business development

 

Qualifications in

business, commerce, marketing, construction, property, engineering or science

would be useful but aren’t essential.

 

Previous geotechnical experience is not required. We will teach you our industry and services.

 

Where this role can take you

 

We are looking for someone we can develop, not simply someone to perform administration.

 

Initially, you’ll learn:

 

Enquiry → Proposal → Follow-up → Client decision → Project setup → Handover

 

As your commercial and industry knowledge develops, you’ll have the opportunity to take greater responsibility for:

 

•

speaking with clients

 

•

following up and converting opportunities

 

•

developing client relationships

 

•

identifying new opportunities

 

•

supporting key accounts

 

•

business development activities

 

For the right person, we see a genuine pathway towards becoming a

Business Development Executive within STS Group

.

 

Why join STS Group?

 

You’ll gain exposure to the commercial and technical sides of a growing engineering consultancy.

 

You’ll work with engineers, project managers and company leadership and learn how projects are identified, priced, won and delivered.

 

Most importantly, you’ll have an opportunity to

grow with the business

rather than remain in an administration role.