Social and Emotional Wellbeing Case Manager

Summary:

As a member of the Community Support and Engagement team, the Social and Emotional Wellbeing Case Manager (SEWB) is part of a multidisciplinary approach that provides crisis intervention, assessment, case management services and ongoing support to assist and improve the health and wellbeing of Aboriginal and Torres Strait Islander families and individuals. It is expected that the SEWB Case Manager will conduct ongoing case management, comprising comprehensive assessment, case planning, outreach, referrals, and liaison with internal and external stakeholders.

The aim of the role is to assist in the process of healing for people through a strengths based, culturally safe, trauma aware and healing informed approach.

Responsibilities:

• Development and delivery of high quality, culturally appropriate social and emotional support services.
• Ensure effective service is delivered and referral pathways are specific and culturally appropriate for the Community.
• Appropriate Assessment and support to clients using best practice case management framework.
• Deliver a confidential, culturally appropriate social and emotional health referral support service in line with the individual’s goals and aspirations.
• To further develop and participate in community education and promotional activities of the program.
• Development and maintain partnerships with appropriate stakeholders/networks.
• Assisting with Proof of Aboriginality and other RDAC specific community assistance services.

• Complete administrative tasks, meeting organisational procedures as required.

Qualifications:

• Min of a Cert IV in – Mental Health, Alcohol and Other Drugs, Youth Work, Community Services or related field.
• Experience in case management or social work, particularly in mental health or wellbeing.
• Proficient in record-keeping and report writing.
• Current Working with Children’s Check.
• Satisfactory Criminal History Check.
• Current Victorian Driver’s License.
• Satisfactory drug & alcohol testing screening.
• Immunisation in line with RDAC policy