Express Repair Coordinator

Job Title: Express Repair Supervisor

Company: Professional Building Group

Location: Warragul, Victoria

About Us:

Professional Building Group is a leading insurance building company specialising in providing exceptional service and high-quality repairs. With a strong focus on innovation, customer satisfaction, and professional growth, we are committed to excellence in everything we do.

Job Description:

We are seeking an experienced Express Repair Supervisor to join our team, based in Warragul, VIC. In this role, you will be responsible for managing insurance repairs valued up to $30,000, overseeing each job from authorisation through to completion. You will coordinate sub-contractors, liaise with the customer and clients, and ensure repairs are delivered efficiently, on time, and to the highest quality standards.

This is a fast-paced position suited to someone who thrives on organisation, clear communication, and delivering outstanding customer outcomes.

Key Responsibilities:

• Coordinate sub-contractors to ensure timely and quality completion of repairs.
• Liaise with customers, insurance companies, sub-contractors, and other stakeholders to gather and provide necessary information.
• Maintain accurate and up-to-date records and documentation.
• Operate autonomously, taking ownership of multiple jobs from start to finish.
• Prepare reports and documentation as required.

Qualifications and Skills:

• Previous experience in a similar role within the insurance or building industry is essential.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office Suite and experience with job management systems is a plus (Prime EcoSystem is a preference).
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and collaborative work environment.
• The chance to be part of a reputable company with a strong commitment to quality and customer satisfaction.