Customer Service Officer – Network

Owning and operating an electricity distribution network across 10,800 km2 with over 40,000 consumer connections is no mean feat. Compared to nationwide industry counterparts, Network Tasman is of enviable scale, stability and success. Much of this comes down to its single greatest asset – its people.

The Role

The Customer Services Officer is a critical role in our network team and is responsible for managing, reviewing and approving customer applications for network development and extensions. This includes assessing electrical capacity, physical access and safety of new applications. Once you are happy with the design you’ll be approving and monitoring the extension construction. Managing the administration and records associated with these processes is also a central part of the role.

About You

If you are currently working in the electricity distribution industry on the tools and you’re looking for a change or have line design experience, this might be the job for you.

Given the critical nature of this role in maintaining the quality of our network, we are looking for someone with

• 5 years+ experience in electricity distribution,

• sound knowledge of Microsoft Office, databases and GIS,

• a trade cert/diploma in engineering, electrical or equivalent.

Add your analytical/detail skills, proactive desire to get things done and a genuine enthusiasm to work with customers and this may well be your perfect next challenge.

Network Tasman is proud of its heritage and determined to maintain its standing as one of the best in the field. If you like the sound of joining their mission we’d love to hear from you.

Benefits

• Salary $100k to $108k (including KiwiSaver) depending on experience

• Health and Life insurance

• Flexible working around core hours

To Apply please click on the ‘Apply’ button. Applications are welcome until 12 June 2024, however, we will be reviewing applicants, having conversations, and interviewing as they come through.

All applicants need to have the right to live and work in New Zealand to be considered for this role.