Service Adviser | Maroochydore GWM and Renault

Service Adviser – Maroochydore GWM & Renault

Maroochydore GWM & Renault is looking for a motivated and customer-focused Service Adviser to join our growing aftersales team.

This is a fantastic opportunity for someone who enjoys customer service, administration, and working in a fast-paced team environment. Previous automotive experience is desirable, however training will be provided for the right candidate — you do not need to be technically minded to succeed in this role.

About the Role

As a Service Adviser, you will be the link between our customers and workshop team, ensuring every customer receives outstanding service from booking through to vehicle collection.

Your day-to-day duties will include:

• Assisting customers with service bookings and enquiries
• Preparing repair orders and maintaining accurate records
• Keeping customers updated throughout the service process
• Coordinating with technicians and workshop staff
• Providing exceptional customer service at all times
• General administration and follow-up tasks

About You

We are looking for someone who:

• Has excellent communication and people skills
• Is organised with strong attention to detail
• Enjoys administration and customer interaction
• Can work well in a busy team environment
• Has a positive attitude and willingness to learn
• Holds a current and valid driver licence (mandatory)
• Previous dealership or automotive experience is desirable but not essential

What We Offer

• Supportive and friendly team culture
• Ongoing training and development
• Career progression opportunities
• Modern dealership environment
• Stable, long-term employment opportunity

If you are passionate about customer service and looking for a career opportunity with a growing dealership group, we would love to hear from you.