Organisational Change Manager

About the Opportunity

DXC Technology is pursuing a large-scale Government Data & Analytics Transformation program, commencing with a discovery and architecture definition phase before progressing into implementation.

The program will assess and define a future-state solution to support secure data ingestion and integration across Government, rules and analytics, explainable AI, workflow automation and human-led decision-making across classified LOW and HIGH environments.

We are seeking an experienced Organisational Change Manager to lead and coordinate the people, process and organisational change activities associated with this transformation.

The successful candidate will work closely with program leadership, business stakeholders, technical teams and impacted user groups to understand the implications of the proposed transformation, build organisational readiness and support the successful adoption of new systems, processes and ways of working.

This role will be particularly important as the program moves from discovery and solution definition into implementation, ensuring that technology changes translate into meaningful business outcomes.

Key Responsibilities

• Develop and deliver the organisational change management strategy and approach across the program.
• Assess the organisational impacts of proposed technology, process and operating model changes.
• Identify impacted business areas, stakeholder groups, user communities and operational teams.
• Develop change impact assessments, stakeholder maps, readiness assessments and change management plans.
• Work with business transformation leads and subject matter experts to understand current and future-state processes, roles and responsibilities.
• Engage with senior leaders, business owners and stakeholders to build understanding, commitment and support for the transformation.
• Develop and implement stakeholder engagement and communication strategies.
• Coordinate change activities across multiple workstreams, ensuring a consistent approach to change delivery.
• Identify potential resistance, adoption barriers and organisational risks, and develop strategies to address them.
• Develop and coordinate training, capability development and knowledge transfer activities.
• Support the development of change champions and business representatives across impacted areas.
• Monitor organisational readiness, adoption and change effectiveness through appropriate measures and feedback.
• Work with project and program teams to ensure change activities are integrated into delivery plans, milestones and implementation schedules.
• Support transition activities, including business readiness, implementation planning and post-implementation adoption.
• Provide regular change reporting, insights and recommendations to program leadership.

Essential Experience & Skills

• Demonstrated experience as an Organisational Change Manager or Senior Change Manager on complex technology, digital or business transformation programs.
• Experience developing and implementing change management strategies across large, multi-stakeholder environments.
• Strong understanding of organisational change management frameworks and methodologies.
• Demonstrated experience conducting change impact assessments, stakeholder analysis and organisational readiness assessments.
• Experience engaging with senior executives, business leaders and operational stakeholders.
• Ability to translate complex technical and business changes into clear impacts for people, processes and organisational structures.
• Experience developing and delivering stakeholder engagement, communications and training strategies.
• Strong facilitation, communication, influencing and relationship management skills.
• Ability to manage competing priorities and coordinate change activities across multiple workstreams.
• A practical, outcomes-focused approach to driving adoption and embedding sustainable change.

Desirable Experience

• Experience delivering transformation programs within Australian Government, Defence or National Security environments.
• Experience supporting enterprise data, analytics, AI, digital or technology platform transformations.
• Experience supporting changes to business operating models, organisational structures, roles and responsibilities.
• Exposure to enterprise platforms such as Palantir Foundry, Databricks, Snowflake, Pega or Appian.
• Experience supporting the introduction of workflow automation, AI-enabled decision support or data-driven business processes.
• Experience working across classified, secure or highly regulated environments.
• Familiarity with recognised change methodologies such as Prosci, ADKAR, Kotter or similar.
• Relevant organisational change management qualifications or certifications.

Location & Engagement

• Canberra-based roles, with on-site attendance preferred during the initial discovery and architecture definition phase.
• Client-facing and business engagement roles are expected to be Canberra-based.
• Permanent and contracting opportunities may be considered.
• Security clearance requirements will be subject to project requirements and access to the relevant environment.
• The successful candidate will have an NV2 clearance with a preference for TSPV.