Business Analyst

About the Opportunity

Opes Cyber Security, in partnership with DXC Technology, is seeking an experienced Business Analyst to support a significant Government data and analytics transformation program.

The engagement is expected to commence with a discovery and architecture definition phase, focused on refining business requirements, confirming the target operating model and validating the technology and software platform selections required to support the transformation.

The anticipated solution will incorporate secure data ingestion and integration across Government, rules and analytics, explainable AI, workflow automation and human-led decision-making across classified LOW and HIGH environments.

The Business Analyst will play a key role in understanding business needs, identifying operational challenges and translating complex requirements into clear, actionable deliverables that inform the design and implementation of the future solution.

Working closely with business stakeholders, enterprise architects, solution architects, technical leads and delivery teams, you will facilitate discovery activities, document current and future-state processes, define functional and non-functional requirements and ensure the proposed solution addresses the needs of the organisation.

A strong understanding of data-driven transformation, enterprise technology environments and complex Government operations will be highly regarded. Experience with platforms such as Palantir, Pega and Appian will also be beneficial.

This is an opportunity to contribute to a significant Government transformation from initial discovery and requirements definition through to implementation and sustainment.

Key Responsibilities

• Lead and facilitate business analysis activities throughout discovery, solution definition and implementation phases.
• Engage with business stakeholders, subject matter experts and technical teams to understand business objectives, operational challenges and requirements.
• Plan and facilitate stakeholder workshops, interviews and discovery sessions to capture business needs and identify opportunities for improvement.
• Analyse existing business processes, systems, workflows and operational capabilities to establish current-state environments.
• Document current-state and future-state business processes, identifying gaps, inefficiencies, dependencies and opportunities for transformation.
• Elicit, analyse and document functional and non-functional requirements to support solution design and technology selection.
• Translate complex business requirements into clear user stories, use cases, process models, business rules and acceptance criteria.
• Work closely with enterprise and solution architects to ensure business requirements are reflected in the proposed architecture and solution design.
• Support the assessment and evaluation of COTS and Government-proven technology platforms, considering business functionality, operational suitability and integration requirements.
• Analyse data flows, information requirements and business processes associated with secure data ingestion, integration, analytics and information sharing.
• Support requirements definition for rules engines, explainable AI, workflow automation and human-led decision-making capabilities.
• Identify business impacts, process dependencies, risks and change requirements associated with proposed technology solutions.
• Maintain requirements traceability throughout the program, ensuring business needs are appropriately addressed during design, development and testing.
• Work with testing teams to develop test scenarios, validate requirements and support user acceptance testing.
• Prepare and maintain business analysis documentation, including requirements specifications, process maps, stakeholder registers and decision records.
• Support business readiness, change management and transition activities to ensure the solution meets operational requirements.

Essential Experience and Skills

• Demonstrated experience as a Business Analyst delivering complex technology, digital transformation or data-related programs.
• Experience working within Australian Government, Defence, National Intelligence or similarly regulated environments.
• Proven experience leading discovery activities, stakeholder workshops and requirements elicitation.
• Strong experience documenting functional and non-functional requirements, business processes, use cases and acceptance criteria.
• Demonstrated ability to analyse current-state environments and develop future-state business process models.
• Experience working with technical teams, including enterprise architects, solution architects, developers, engineers and data specialists.
• Strong understanding of enterprise technology environments, systems integration and data-driven business processes.
• Experience translating complex business and operational requirements into clear technical and functional deliverables.
• Strong stakeholder engagement skills, including the ability to work with senior executives, business representatives and technical subject matter experts.
• Experience managing requirements traceability and supporting solution validation and user acceptance testing.
• Excellent written and verbal communication, analytical thinking and problem-solving capabilities.

Desirable Experience

• Experience delivering large-scale Government data and analytics transformation programs.
• Experience working on enterprise data platforms such as Databricks, Snowflake or Palantir Foundry.
• Familiarity with platforms such as Palantir, Pega and Appian.
• Experience with data integration, data ingestion, data governance and enterprise information management.
• Exposure to explainable AI, machine learning, advanced analytics, rules engines and workflow automation.
• Experience documenting business requirements across secure or classified Government environments.
• Exposure to PROTECTED, SECRET and TOP SECRET environments.
• Understanding of Australian Government security requirements, including the Information Security Manual (ISM).
• Experience working across multi-agency or whole-of-government transformation initiatives.
• Relevant business analysis certifications, including IIBA, CBAP or equivalent.

Location and Working Arrangements

Canberra-based candidates are strongly preferred, with an expectation of on-site engagement to support client and stakeholder interactions.

The Ideal Candidate

We are looking for an experienced and commercially minded Business Analyst who can navigate complex business environments and translate operational needs into practical, well-defined requirements.

You will be confident engaging with stakeholders at all levels, facilitating discovery workshops, challenging existing processes and working collaboratively with technical teams to define future-state solutions.

You understand that successful transformation starts with understanding the business problem, not simply implementing new technology.

Experience delivering complex Government, Defence or National Security technology and data transformation programs will be highly regarded.

Candidate must have an active NV2 with a preference for a TSPV.